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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

SmartInterview is an online platform that specializes in survey creation and market research, enabling users to design questionnaires, gather responses, and interpret results efficiently. It allows for the construction of surveys featuring various question types such as multiple choice, rating scales, NPS, matrix, and open-ended responses, incorporating advanced elements like logic, branching, quotas, and screening criteria. With the assistance of AI, users can generate questionnaires tailored to specific research objectives, while capturing open-ended feedback through text or voice inputs, complemented by AI-generated follow-up prompts. The platform offers dynamic visualization tools including live charts, filters, cross-tabulation analyses, satisfaction metrics, and AI-driven thematic insights paired with respondent quotes. Teams have the capability to export their findings into formats like Excel or CSV and can also share interactive dashboards with stakeholders. Additionally, SmartInterview accommodates multilingual surveys, making it an ideal choice for brand managers, marketing teams, insights professionals, research organizations, startups, and nonprofits engaged in studies related to customers, employees, or market trends. This versatility ensures that the platform can adapt to a wide array of research needs across diverse sectors.

Description

SmartQ-IVR VoIP™ is utilized globally by educational institutions, market analysis firms, clinical research organizations (CROs), political polling agencies, and major corporations in the Fortune 500. This versatile tool aids universities in conducting behavioral health studies, assists market researchers in gathering customer feedback, helps CROs with participant management and randomization, and supports political polling and large businesses in their data collection efforts. It enables effective data gathering through tailored surveys that feature branching paths, scoring systems, tracking changes over time, and automated email notifications. With just SmartQ-IVR VoIP and a standard telephone, users can engage in data collection without needing specialized training or coding skills. The user-friendly “point-and-click” interface allows for the quick design and modification of surveys, all while requiring minimal equipment. Additionally, TeleSage SmartQ VoIP offers a cost-effective solution compared to traditional, expensive interactive voice response (IVR) systems, making it accessible for a wider range of users. This combination of affordability and functionality makes SmartQ-IVR VoIP™ a preferred choice for data collection across various industries.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Quickwork No 

Integrations

Quickwork Yes 

Pricing Details

CHF 45/month
Free Trial Yes 
Free Version Yes 

Pricing Details

$5000 one-time payment
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Pulse Partners Sàrl (SmartInterview)

Founded

2024

Country

Switzerland

Website

smartinterview.ai

Vendor Details

Company Name

TeleSage

Country

United States

Website

telesage.com/smartq-ivr/

Product Features

Survey

Custom Survey URLs No 
Data Analysis Tools No 
Email Marketing No 
Mobile Survey No 
Offline Response Collection No 
Paper Survey No 
Question Branching No 
Question Library No 
Site Intercept Survey No 
Skip Logic No 
Supports Audio / Images / Video No 

Product Features

Survey

Custom Survey URLs No 
Data Analysis Tools No 
Email Marketing Yes 
Mobile Survey No 
Offline Response Collection No 
Paper Survey No 
Question Branching Yes 
Question Library Yes 
Site Intercept Survey No 
Skip Logic No 
Supports Audio / Images / Video No 

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