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Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Incorporate voice and conversational intelligence into your offerings with a self-sustaining platform that continuously evolves. This advanced multilingual Voice AI-driven contact center automation solution is crafted to engage in human-like dialogues. VIVA employs a distinctive conversation design methodology to discern user intent, allowing it to dynamically create tailored interactions with clients. It accommodates 10 languages and over 160 dialects, functioning around the clock. By optimizing contact center operations, it delivers significant value through its Voice AI banking solutions for the modern digital landscape. Enhance your customer experience processes, reduce expenses, and allocate resources more effectively with digital voice agents capable of conducting personalized, empathetic, and proactive discussions in real-time. Augmented Voice Intelligence represents a transformative approach that fuses human capabilities with machine efficiency. This collaborative model enriches customer service, ensuring that both technology and personnel work together harmoniously to meet client needs. Through this integration, businesses can achieve a new level of operational excellence and customer satisfaction.

Description

Thoughtly allows businesses to create and implement advanced AI voice agents in a mere 17 minutes, ushering in a new era of communication. Enhance your strategic decisions with in-depth analytics, comprehensive reports, and A/B testing capabilities. Thoughtly offers immediate data visualization and performance insights, allowing you to refine your communication strategies, grasp customer preferences, and boost conversion rates effectively. Your Thoughtly agent integrates seamlessly with your calendar, collaborating with callers to identify the most suitable meeting times, ensuring coordination is a breeze. Each incoming call is a chance for engagement. With Thoughtly, no potential lead will go unanswered, as your agent expertly guides them to the most appropriate contact point, ensuring perfect routing every time and maximizing conversion opportunities. Additionally, Thoughtly's unique features make it easier than ever to stay ahead in a competitive landscape.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Google Calendar
HubSpot CRM
HubSpot Customer Platform
HubSpot Sales Hub
Zapier

Integrations

Google Calendar
HubSpot CRM
HubSpot Customer Platform
HubSpot Sales Hub
Zapier

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Skit.ai

Country

India

Website

skit.ai/

Vendor Details

Company Name

Thoughtly

Founded

2023

Country

United States

Website

thought.ly/

Product Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Product Features

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