Alternatives to Thoughtly

Dialogflow by Google Cloud is a natural-language understanding platform that allows you to create and integrate a conversational interface into your mobile, web, or device. It also makes it easy for you to integrate a bot, interactive voice response system, or other type of user interface into your app, web, or mobile application. Dialogflow allows you to create new ways for customers to interact with your product. Dialogflow can analyze input from customers in multiple formats, including text and audio (such as voice or phone calls). Dialogflow can also respond to customers via text or synthetic speech. Dialogflow CX, ES offer virtual agent services for chatbots or contact centers. Agent Assist can be used to assist human agents in contact centers that have them. Agent Assist offers real-time suggestions to human agents, even while they are talking with customers.

Choose whether you want an inbound or outbound assistant that will activate on certain events, such as new lead submissions or on a set schedule. Connect your assistant with our integrations, and select desired features. Our AI phone assistant will start receiving and making calls. Create as many assistants you need. Instantly implement your workflows and your AI phone assistant will be ready in less than 2 minutes. Each phone agent has a knowledgebase and tools that are tailored to your specific needs and use cases. No need to spend weeks on rep training. You can customize everything from the voice and prompts to the LLMs. Our phone agents are on call 24/7/365 to handle incoming and outgoing calls. Callers can request a transfer at any time during the call. Each call is recorded, unless you request otherwise. This allows you to go back in time and review the call.

Allow humans to communicate with AI in any language, for any purpose. Businesses can automate their calling processes at a lower cost. Employees can be freed from boring and repetitive tasks so they can focus on creative work. Our solution has been the best choice for our clients in the ever-changing competitive marketplace. We have a dedicated data-protection module to mask sensitive data during integration in order to ensure that our clients' data security is our top priority. We also offer SIP-level phone number rotation, and other security measures. Offering clients the most valuable, game-changing product is the best way to be successful in SaaS. We spend most of our budget on improving the technology behind our voice-assisted communication.

Replace your customer service by an AI phone agent. Replace your customer service with an AI phone agent that looks and sounds like a real person. The AI agent is available 24/7 and can speak to 1000s of customers at once. It answers all questions and informs them about the status of their order. Select language, voice, gender and environmental sounds. Also, choose voice speed, voice stability, engagement and more. Tell the agent what you want. You can customize the task templates to suit your needs. The AI can transfer a call to the correct person if a call requires a human. You can review everything from call recordings to transcripts to extensive analytics. Please contact us if your needs are greater than what our plans provide, or if custom features or integrations are needed. We can create a custom plan. Our AI assistant is designed to improve your ecommerce business by managing incoming calls so that your customers feel valued and heard.

We use realistic voices to create genuine connections with customers, resulting in better results for your business. 97% of customers won't know they're speaking with a robot powered by artificial intelligence. Over 30 neural AI voices which mimic human emotions. Call history, transcriptions & recordings in real-time. 24/7 automated inbound and outbound call management. Accurate messages to ensure perfect conversations. It can be integrated into your existing workflow in 3000+ ways. AI voice agents can be used to manage all types of calls, from sales to customer service. They are cost-effective and efficient. The most cost-effective and intelligent solution for your company. Sales teams struggle to reach all their leads quickly. With a voice agent, you can automate outbound phone calls for sales teams and close clients during telephone calls. Automated lead outreach is available 24/7 to ensure you never miss a sale opportunity. Increase conversion rates with timely and consistent follow up on every lead.

Rosie will ensure that your home service company never misses a call. She will answer all of your calls and set appointments for you 24/7. Your business can benefit from powerful AI technology. We make the latest AI technology super easy to use for your business. Rosie is available 24/7/365 and is perfect for busy times or after-hours when no one is around. Rosie can help you book appointments, answer customer queries, and send confirmation text messages. Rosie can escalate a caller to a human if they need special help. She can detect emotions in the voice of the caller, such as urgency or frustration, and offer to escalate. Make the most out of your advertising budget by ensuring that a new lead is never left on voicemail. Rosie is familiar with your company's data so that she can keep customers informed and happy. Rosie can confirm appointments in advance to reduce no-shows. Set up your own account in minutes, and we'll check that everything is correct before you go live.

AI voice assistants for businesses of all sizes. Callin's AI voice assistants are designed to boost the growth of businesses by handling inbound and otbound customer conversations. Callin AI agents, which are easy to implement and designed for impactful results - are the quintessential additions to your team, incorporating the AI features that you've always imagined. Callin handles both internal and external calls, and responds to calls that are not answered. Human agents are outperformed in converting leads into customers. Our AI voice agents can be customized to meet your specific business needs. Answer every call, capture details of leads, and book appointments immediately. Follow up on incomplete applications and missing documents. Accelerate the process and maximize conversion. Remind your customers of upcoming appointments and payments, or send them important updates. Handle any number calls in the language of your customer's choice.

Automated voice testing, monitoring and more. Test your AI voice agent with 1000s of simulated users within minutes. It's hard to get AI voice agents right. LLM outputs can be affected by a small change in the prompts, function calls or model providers. We are the only platform that can support you from development through to production. Hamming allows you to store, manage, update and sync your prompts with voice infra provider. This is 1000x faster than testing voice agents manually. Use our prompt playground for testing LLM outputs against a dataset of inputs. Our LLM judges quality of generated outputs. Save 80% on manual prompt engineering. Monitor your app in more than one way. We actively track, score and flag cases where you need to pay attention. Convert calls and traces to test cases, and add them to the golden dataset.

Scale your front desk operations and seamlessly onboard them to answer every call. You don't need to have any experience with prompt engineering. To help you get started, we provide templates and demo agents. Our enterprise plans also include hands-on support in creating and testing agents. We have the most natural AI voices to deliver human-like conversation. You can select the voice that best suits your needs. We have already integrated with leading CRMs, and we have a knowledgebase where you can upload documents. Bolna is an open-source production-ready framework that allows you to quickly build voice-driven, LLM-based conversational applications. Automate your customer conversations with AI voice agents that sound like humans. Bolna allows you to create your own functions.

Welcome to VoiceGenie.AI. This voice bot is a highly advanced, human-like conversational tool that will captivate your audience. Oriserve's team of experts, who have over five years experience in providing AI customer solutions, has created a groundbreaking platform powered by the latest AI technology. Ori's conversational AI is a game changer in customer satisfaction and sales growth. Our mission is to automate every aspect of the customer experience through a seamlessly integrated, multilingual platform. Discover our unique cognitive AI solutions that are carefully engineered to provide a seamless customer experience across sales, marketing and support. Our cutting-edge AI technologies seamlessly transcend barriers, integrating with IoT devices and sensors, web, apps and social media platforms, to revolutionize business operations.

RedRoute acts as a voice assistant and a call center agent to answer customer questions. It can integrate with your phone system and customer service system to provide customer updates. If RedRoute is unable to assist, the call will be seamlessly escalated to your call centre agents. Our current solution is best suited for eCommerce and transportation companies. We are constantly expanding our feature range. You get a 30-day free trial of all features, which starts when you automate your first phone call. Customers typically get up and running in less than an hour, and start seeing savings the next day. Our solution is designed for you. Simply connect your existing software to our 30+ integrations and choose your initial preferences. We'll take care of the rest. Automating your business processes begins immediately after you have set up the system. This takes less than an hour. We can automate calls if your company uses chat, SMS, or voice. This allows your team to focus on other channels.

Launch in minutes, not weeks, by ensuring that your agents deliver an seamless experience in each conversational scenario. Test against AI-generated datasets and custom datasets. Create datasets using workflows, personas and real audio. Then, evaluate them based on your own metrics. Real-time insights, detailed logging, and trend analyses for optimal performance. Instant notifications of errors, failures and performance drops ensure quick action. Dashboard, performance visualization and data-driven decisions for continuous improvement. Test any workflow on different personalities and assess based on your requirements.

All you need to build, train, and manage voice assistants is one place. Talkie is your one-stop shop for conversational AI. It allows you to create powerful virtual agents without writing any code. It is easy to implement. Scales on demand. Our voice assistants are easy to interact with. Customers can speak at their normal pace, interrupt, or change the subject at will, much like a conversation between people. Voice assistants are able to answer repetitive queries and provide support 24 hours a day, significantly reducing your contact center costs. To improve customer service, provide zero on-hold time as well as first-call resolution. Agents can spend more time solving complex queries and providing personal support. Customers will be less frustrated if they receive the same level of service and accuracy on every call. You can create virtual agents by using a drag-and-drop interface. This allows you to quickly create agents that help customers reach their goals.

No coding is required to create AI voice assistants that can make outbound calls and answer inbound calls. They can also schedule appointments 24 hours a day. Forget expensive machine learning teams and lengthy development cycles. Synthflow allows you to create sophisticated, tailored AI agents with no technical knowledge or coding. All you need is your data and your ideas. Over a dozen AI agents are available for use in a variety of applications, including document search, process automaton, and answering questions. You can use an agent as is or customize it according to your needs. Upload data instantly using PDFs, CSVs PPTs URLs and more. Every new piece of information makes your agent smarter. No limits on storage or computing resources. Pinecone allows you to store unlimited vector data. You can control and monitor how your agent learns. Connect your AI agent to any data source or services and give it superpowers.

The world's first autonomous contact centre that uses voice AI to bring an unmatched customer experience and a high level of flexibility. With flexible, natural-sounding AI-powered conversations, customers can solve their problems over the phone. They are able to accurately identify customer intent and provide fast resolutions. With 24/7 service available 24/7, you can answer every call instantly and reduce hold times. You can scale customer service without incurring huge costs, training new agents, offshoring or planning for seasonal fluctuations. Reduce your customer service costs dramatically. You only pay for what is needed, and you don't have to commit to additional capacity. You can track customer satisfaction, track average handling time, and uncover new trends such as competitor mentions, defective product, and upsell opportunities to better serve customers than ever before.

Conversational VoiceBots for Calls and Websites. Our AI Voice Suite empowers companies to use AI VoiceBots over their website or phone channel to connect, qualifie and engage their leads and customers through highly-personalized voice conversations. Scale personal conversations. VoiceBots make high-touch, intelligent phone calls to customers and leads who are interested in hearing more from you. Your Sales, Marketing, Logistics, Customer Support and Sales teams can be more effective in providing a pleasant and high-touch experience for customers and leads. VoiceBots allow you to have voice conversations with customers and leads in an automated manner. Qualify website visitors and live transfer high-level prospects to sales team. Your sales reps can schedule demos and meetings with interested leads to their calendars. Voice commands allow you to navigate or search information on your website.

Our AI agents can be customized for any application. Create your own voice agent and your business will run more smoothly than ever. Add voice agents to the research team. Our voice agents are able to pre-qualify thousands candidates in just hours and conduct complete phone interviews within days. AI voice agents are available 24 hours a day, 7 days a week to provide the service that your customers expect. AI can enroll customers, capture FNOL claims information, and much more. Leave the AI to handle the phone while your agents are on the road. AI voice agents are able to answer questions, schedule viewings, and collect lead information. A hotel concierge who never sleeps. AI voice agent can book new bookings, amend existing bookings, or answer questions. Never miss another lead for businesses that need to be away from the phone. 50% of customers will choose the company that responds to their inquiry first. API for real-time AI voice agents.

Our revolutionary AI-powered chatbot and voicebot solutions will help you unlock efficiency and innovation in your business. Free speech and text interactions will allow customers to express themselves in a natural way. Our bots can be controlled by speech and text responses are received instantly. Boost your business and engage your customers in a way you've never seen before. Our solutions are able to accurately understand user intent and deliver contextually relevant responses and human-like interactions. Welcome to the new era of Customer Service. Chatbots automate operations, scale easily, and reduce the requirement for additional staff. This ensures efficient and cost-effective service. We're here to help you grow with your ambitions, as we can support high volumes of interaction. Check out the latest promotions, movie showtimes and branch information.

Nuance Conversational IPVR solves inbound phone queries using natural, human-like interactions. This encourages self-service and increases customer satisfaction. Customers can speak freely with Nuance Conversational IVR and resolve their problems as if they were talking to a live agent. Intelligent voicebots anticipate customer needs, offer personalized greetings, and change speaking styles based on the context of the conversation--resolving cases first time and freeing your agents to focus on higher value tasks. Nuance's intuitive interactive voice-response system allows you to create customized, automated voicebots that address customer queries, improve agent experience, and improve contact center results. Simple, effective self-service can speed up resolutions and increase loyalty.

73% of customers believe that customer experience is important in their decision-making. A conversational AI-based chatbot can help you transform your customer experience to the next stage. The conversational chatbots at Engagely.ai deliver a positive customer experience on any platform and in the customer’s preferred language. Worldwide, there are more than 2B WhatsApp users! Engagely's Conversational Artificial Solutions will help you be there for your customers. Engagely's largest messaging app allows you to stay connected with customers. You can answer customer questions, send important notifications, pay bills, or just engage with prospects to convert them into leads. Engagely conversational bot for customer support automates inbound and outbound calls for customers. It uses state-of-the art speech recognition technology to make the conversations human-like.

An independent platform that is constantly learning allows you to integrate voice and conversational intelligence into products. The next-generation multilingual Voice AI-powered contact center automation platform has been designed to have human-like conversation. VIVA uses a unique conversation framework to understand intent. Dynamically creates custom conversations with customers. Available 24x7. Supports 10 languages and 160+ dialects. High value through Voice AI banking solutions for the digital economy.

Our voice assistant is available 24 hours a day. Your call center is not affected by vacations, operational time, or illness. The assistant answers the phone immediately and can handle hundreds of simultaneous calls. The assistant can answer closed questions as well as open questions. Everything is done according to a call script that you have created. Your operators can focus on more complex calls while the assistant handles all common calls reliably. The assistant can recognize key information such as the type of call, contract number, etc. Our assistant is not moody and can handle as many calls as one. Integration with CRM systems and telephone exchanges is easy. Fully automated solution for outgoing and incoming calls. You can reach your clients at any hour, reduce call center load, understand what you say and have 100 % stress tolerance.

The AI-native platform, which is the industry leader, integrates seamlessly with every aspect of your business that touches customers, increasing efficiency and delivering unmatched value. Gen AI automation can be used to generate leads, allowing enterprises to bridge the divide between their marketing and selling teams, scale outbound campaign, and reduce costs. AI automation can supercharge B2B databases. Verify leads, contacts and designations in lightning speed, 1,000x faster with just one click. Voice AI virtual agents automate the lead qualification process to provide AI-assured, real-time leads. This will empower your sales reps and give them the confidence they need. AI voice virtual agents can navigate IVR systems to contact potential customers and ensure a smooth transition into a human agent. Voice virtual assistants powered by Gen AI can handle routine questions, allowing enterprises to scale customer support without increasing costs.

STELLA, a digital voice assistant with artificial intelligence, can answer an infinite number of calls at once, route calls, answer frequently-asked questions, and schedule service appointments. CSI can be improved while reducing costs. STELLA Automotive allows your customers to achieve their goals without having to wait on hold or become frustrated. STELLA will answer your phone on the first ring. STELLA's team of scientists and engineers created conversational AI for car dealers and their customers. STELLA makes it easy to save time, retain employees, and delight customers. STELLA is one of the most intelligent AIs in automotive and she continues to improve. STELLA's cost is not increased as she takes on more calls for your dealership because there are no minute fees. STELLA is an easy-to-use technology that is non-disruptive and simple to implement and manage in your dealership. STELLA does not require your employees to change their processes or spend any time learning how to manage or use it.

Odigo strategies and solutions help more than 250 clients in 100 different countries achieve great customer experience. This is possible thanks to multiple Points of Presence and carrier-grade telco installation on every continent. We have offices all over the world as a global leader in customer experience. Reach out to our headquarters or contact a local expert to transform your CX. Flexible, flexible, and robust CCaaS solutions to meet your customers' requirements. Cross-channel interactions with customers can be merged into meaningful conversations. Automation improves customer experience and agent efficiency. It also boosts contact center performance. Customer satisfaction is based on routing customers to the best agent to assist them. It is also crucial to the efficiency of your contact center. You should deploy routing software that can instantly make those connections based on real-time information and your policies.

Our intelligent conversational AI solutions allow you to easily and quickly service your customers. With just one click, you can build your bot in one language and have it understand over 100 languages. We are a platform that does not require any coding. Users can create and manage bots for their business without having to know any coding. Chat with customers via Facebook Messenger, WhatsApp, Google Assistant and Amazon Alexa. Our intelligent AI provides detailed insights into your conversations, and offers tips for improving them. Our AI technology powers the myBo bot, which assists customers of Belfius Insurance with their claims. This frees up time for human agents to deal with more complicated cases. Get a 30-day free trial account to create your own voice and chatbot. It's simple and requires no IT skills. You can try it for free, so don't take our word for this. Chatlayer is more than a conversation platform. It's also a partnership platform! Our trusted partners will help you get the most out our tools.

HeyMilo AI, a voice agent powered by AI, is a generative voice agent that allows businesses to automate their screening process and engage with candidates through an always-available voice. The agent can be tailored to your role and interview requirements and is designed for unbiased evaluation of candidates.

AI phone agents are available 24/7, smart, helpful and always available to help you grow your business. Use AI to handle your business's calls. AI is always available to transform every call into a business opportunity. Boost revenue and productivity while delighting customers. Describe the actions you want your agent(s) to take. Select a local phone number for your AI. Your agent will answer all your calls and messages. Vida agents are taught by instructions. Vida will handle the rest. Just tell it what you want them to do when someone calls or texts. No coding skills or technical knowledge are required. Vida can learn from your website or a document you upload. Vida agents interact with your customers like real people. Agents use conversation to gather information, understand problems and triage possible solutions. Connect your agent with external data sources to solve real problems for customers.

Send or receive millions per day of phone calls using programmable voice assistants that sound and feel like humans. We serve sectors such as real estate, healthcare and logistics, financial services, alternative information, small businesses, and prospecting. Data collection and qualification from consumers, small businesses and anyone in between. Call website visitors as soon as they submit a form to further qualify them and then live transfer them to a salesperson. Offer a 24/7 customer service agent to answer questions and collect contact information to call later. When a certain condition is met, you can transfer calls to a live agent. Integrate your APIs into phone calls to inject live data and select from our voice library or create a voice copy. Sign up, send your first call, test your agent and create a robust conversational path. Your agent can fully automate both your inbound and your outbound phone calls.

EchoHQ is a fast and efficient system that mirrors the skills a human support agent, but faster. It is equipped with a vast database of information and services and SOPs. It can answer calls and respond in a blink of an eye. Infinite support agents at your command - no queues, no delays. EchoHQ will remember your training and deliver precision on each call. Support that never stops, with availability that never sleeps. All agents can be trained in one session, with immediate results. EchoHQ has a 99% confidence that you understand your policy. Speak in your customers' native language instantly.

Greetmate is the ultimate A.I. call platform. Call platform. Greetmate is a virtual receptionist that users love. It gathers caller information, schedules appointments, generates leads, sends webhooks and integrates seamlessly with Zapier. Greetmate’s advanced, no code workflow builder allows you to create any type of call flow, making it the most powerful tool available. Define variables like customer name, location, or email and send collected data to Webhooks.

Imagine an agent that can handle hundreds of customers simultaneously. We are an artificial intelligence-powered agent. Instant information, personalized suggestions, and automated solutions will increase the efficiency of your company. These AI agents provide instant information, personalized suggestions, and automated solutions to increase business efficiency. The platform integrates data from customers to provide a 360-degree view. This ensures agents have all the information they need for each interaction. The platform has features like zero wait times, unlimited call volume capacity, and an improved customer experience through eliminating delays and misdirections. It also aims at boosting sales through efficient customer services and enhancing agent motivation by automating repetitive tasks. Real-time conversation analytics, reporting tools and other features can increase operational efficiency. Identify issues, track performance and make data-driven decision.

Coval is a simulation platform that allows engineers to quickly develop AI agents for chat, voice and other modes. Coval automates the testing process to allow engineers to simulate thousands scenarios with a few testcases, allowing comprehensive assessments without manual input. Coval will format test sets created by users. They can add customer transcripts, or describe user intents using natural language. The platform allows for both voice and text simulations to be performed, which facilitates the testing of AI agents using a set scorecard metrics. Comprehensive evaluations are provided to enable performance tracking and root cause analysis. Coval offers workflow metrics to provide observability of system processes and aid in the optimization AI agents.

Improve customer satisfaction by focusing your teams on high touch interactions. Solve customer problems without agent intervention. Automate repetitive tasks for your teams, both on-call and after-call. Start with a limited call volume and collect feedback easily. Deliver 24/7 service with no queues, even in the event of a spike in calls. Automate repetitive calls to increase productivity. Simple requests can be handled without the involvement of your agents. Free up time for your team to engage in high-touch interactions. Increase customer satisfaction by phone. Transform your contact centre in depth to win the war for customer retention. Combining human and AI to serve your customers better. AI can help you maximize the productivity of your team and achieve your operational goals. Create memorable experiences for your customers and differentiate your brand in the long term.

You spend hundreds of hours stitching Speech-to text, LLM and Text-to speech together, but still have awkward conversations with long latencies? Try our API, which includes hosted models and different optimizations at each step. We are building an API to enable your product to provide a natural and engaging way for users to interact - via voice. As many of you have discovered, creating a convincing voice AI is not as easy as combining speech to text, LLM and text-tospeech modules. To ensure that the interactions are human-like, low-latency, and have a great conversational flow, many optimizations must be made and maintained. The vast majority of costs are borne by the providers and not us.

Plumbing can fail at any time. Automated customer service is a great way to create a fantastic experience for your customers. Your customers don't either. Help your customers find the answers they are looking for and book appointments at any time. Your focus is a superpower. Use it to grow business. IsOn24 can answer your customers, because every superhero needs a smart sidekick. IsOn24 can queue calls in the order they were received. Callers can hear your music and messages while they wait in the queue. You can answer the waiting calls using any phone, or even no phone. Open the IsOn24 application and answer waiting call from your tablet or PC.

Alan Studio is a simple, but powerful IDE that addresses the challenges of voice interface design. You can create and test conversational scenarios, maintain dialog versions, and publish the results to a Sandbox or the production environment. Let Alan do the rest while you focus on the bigger things. Alan records key data such as the frequency of users' use, session length and utterances to allow you to see how customers interact using a voice assistant within your app. This data can be used to analyze user behavior and flows, identify unhandled commands, and optimize voice assistant effectiveness. Alan provides and manages the infrastructure needed to plan, scale, and maintain voice deployments. You only need to embed the lightweight client SDK into your app in order to integrate with Alan. You can create a chatbot in your app to answer frequently asked questions, handle common requests, or just have human-like conversations.

Intelligent virtual agent that allows you to chat and have automated in-and outbound voice and chat conversations. All your voice and text-based business process automation is possible from one platform, available in any language and available 24/7. All your conversation-driven business processes can be seamlessly managed from start to finish with one platform. Scotty is a managed service and a pay-per-use model. There are no upfront investments. Scotty creates relevant and contextual customer journeys using your existing data and returns real-time insights. Don't waste time waiting in line Scotty can handle both inbound and outbound calls from start to finish. Scales from one to millions of calls, chats, and emails using the same platform. There are no monthly fees or license fees for the platform. You only pay for the contact you use. Scotty makes it easy to integrate your existing platforms with your teams.

Imagine a super agent assigned to every customer channel to handle repetitive tasks, so you can concentrate on your customers. Automate customer service tasks, and you can respond to customers 24 hours a day without increasing operational costs. To handle simple tasks, add one additional agent to each customer channel so that the rest can focus on more complex issues. Based on actual customer testimonials, Knovvu Virtual Agent saves an average of 5 FTE (full time equivalent) agent costs. Knovvu Virtual Agent is 100% in-house developed Speech Recognition and Natural Language Understanding (NLU), and can respond to customer needs without the need for live agents. Knovvu Virtual Agent's market-leading speech recognition accuracy rate allows it to automate simple tasks, increase self-service, and lower customer service costs.

We help you engage more leads and have better conversations by leveraging the latest conversational AI technology. With advanced conversational AI solutions, you can accelerate sales and lead generation revenue. Improve response rates and reach more leads. Voso.ai can reduce your CPA if you let it handle repetitive conversations. Engage your leads through SMS and voice calls. Voso.ai understands when leads request not to be contacted and manages opt-outs. Voso allows prospects to converse with it as if they were speaking with a human. Agents who stay focused on rewarding work will improve motivation, strengthen their skills and reduce churn.

Vocodia is revolutionizing contact center technology with next-generation conversational artificial intelligence technology. An advanced software AI that automates and streamlines your contact center operations. DISA is the competitive edge that will take your business to the next level. It's perfect for cold calling lead generation, pre-qualification, and regulatory compliance. DISA can help you drive sales, sign up customers, and promote promotions with the efficiency of a machine. It also reduces overhead costs and improves your customer experience. You can drive sales, sign up customers, and promote promotions with the efficiency of a machine. All this while reducing overhead costs, and improving your customer experience. DISA is a 24/7/365 service that works around the clock and never takes a break. It can cold-call and pre-qualify endlessly, or call with reminders or scheduling questions. DISA speaks with natural-sounding voices.

Reduce repetitive work and allow teams to concentrate on high-value tasks that will increase employee satisfaction, and productivity. A 24/7 customer service system supports agents in their workflows and replaces waiting times. Modernize outdated systems with proactive, intelligent conversational AI that converts conversations into sales. Switch between voice, text, email and other channels to communicate with your customers. Our plug-and-play solutions make it easy to deploy chatbots or voicebots within hours. No code required. Our team has more than a decade of experience in creating reliable solutions that harness the most recent advances in conversational artificial intelligence. Our templates are industry-specific and can be used to create or modify bots. An intuitive interface tracks all conversations across all channels to track the performance of your bots.

Cloud Telephony Solutions and Deep Insights that are AI-enabled. Automate communication, bring operations online, and manage the large call inflow. Automated Outbound Solutions can be used to reach students and parents. With just one missed call, conduct surveys and collect valuable data. Automated Outbound Solutions can help you reach your customers. Hosted call center solutions and IVR are available for verification, reducing cancellations and operational expenses. Our hosted call center solutions make it possible to provide assistance to patients 24x7. Customers can save time by combining IVR and ASR. This allows them to reach the person they need in half the time, especially during emergency situations. They also receive regular updates. Smart IVR allows you to collect customer data and handle large calls. Our automated outbound solutions will help you reach your customers with important updates.

Zaion automates large volumes of calls and supports advisors on daily basis. Discover callbots, voicebots, chatbots, messagingbots. Processing of higher-value-added tasks, better availability to the customer, versatile, cross-functional and higher employee satisfaction. Voice-signal analysis can detect tone, emotions, gender, and more. Security, data protection and compliance with GDPR. The intuitive interface of the Botcenter®, a tool for activity-management and supervision, revolutionizes the way conversations are analysed in real time. A callbot is a program that interprets customer intentions in natural languages and provides a precise response based on the context. Bots become more intelligent over time and more efficient through machine learning. It is the best-selling bot on the market for its cognitive capabilities. It includes models that are applicable to every industry. This allows automation of many different use cases.

AI can handle the most difficult orders to keep your restaurant running smoothly. IBM watsonx orders is an AI-powered voice assistant that accurately takes your drive-thru customers' orders and speeds them up to the payment window. It supports a variety of use cases including loyalty programs and mobile ordering. It knows all the customization options for each menu item. It knows what's available. With an AI-powered voice assistance, you can optimize the drive-thru ordering experience for both guests and crew. Watsonx Orders is able to take 87% of orders without any crew involvement, including orders that require complex customizations, mobile pick-ups, and loyalty codes. It can gracefully pass on to a crewmember when needed. Watsonx Orders, like a veteran crew member is friendly and quick. It keeps dialogue to a minimum to maximize throughput.

R Systems' goal is to help organizations identify and mitigate customer journey hindrances. This is done by using the power of AI, data analysis, natural language processing (NLP), and deep neural networks (DNN). Understanding the essence of customer experience will help you improve the way customers respond to your brand in terms engagement, loyalty, retention. To gain actionable insights and make informed decisions about retaining and acquiring customers, organizations need accurate data and metrics. Our data analytics framework will allow you to improve First Contact Resolution (FCR), reduce customer effort and optimize self-service options. It can also help you manage seasonal spikes in demand. Your customer experience will improve with every interaction when R Systems is on your side. Our services allow you to collect data from customer interactions to gain insight into behavior.

Datch is driving digital transformation in the mining, manufacturing and energy industries. A specialized voice AI allows work to be issued, organized, completed, and even finished by simply speaking through the job. Datch employs a highly adaptable AI (artificial intelligence) and natural language processing engine (NLP) to enable field employees to complete workflows, and capture field observations in real time using voice. Datch structures spoken words, numbers and complex asset IDs in a machine-readable format that can be imported directly into your company's databases. This allows for analysis and insights. Capture information even without internet connectivity Auto-sync if you are back online. To use offline, pull information from a third-party system. Notes and processes can be drafted. It's quick and easy to capture knowledge. Talk whenever and however you like. You can record information in real time. You can playback audio and a timeline of events.

Agara is the leading Real-time Voice AI SaaS Platform in the World. It processes customer support calls in real time to eliminate hold time, reduce manual inputs, and improve customer experience. Agara significantly increases customer satisfaction (CX) scores while reducing support cost by more than 50%.

Rep AI combines behavioral AI (built-in) and conversational AI from ChatGPT to deliver personalized shopping experiences for everyone. ChatGPT is a conversational shopping assistant. Rep will handle the entire shopping process right in the chat - even the checkout. Every conversation is contextualized and focused, as it should be. AI will constantly scan your website to ensure it is always up-to-date. Let AI do the heavy lifting. Our AI will answer all questions about products in a conversational manner. It can even understand idioms, slang and other slang. Includes multi-language conversations, contextual support, and an AI that is built to work 24/7. We use a deep-learning predictive algorithm to detect in real-time visitors who need help and offer them hyper-contextual and personalized artificial intelligent shopping assistance.

Our cloud contact center solution can be used to run blended telephony operations. It is available in all three modes: outbound, inbound and outbound. It is cloud-based so you can set it up in just minutes. It is easy to scale, manage remote workers, and access advanced analytics, reporting, and customer experience features without any hassle. Inbound call centers are an integral part of any call center solution. This system handles all incoming calls from customers and responds to their needs based on your business parameters. Business must follow customers wherever they are. Today's customers communicate via multiple platforms. You need a Contact Center that is agile and supports multiple channels to better connect. Our multi-channel Outbound Call Center solution lets you target specific segments and improve customer interaction.