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Description
Our comprehensive SaaS platform addresses all aspects of Customer Engagement, encompassing management, marketing activation, and ROI measurement. We assist brands in cultivating a refreshed and harmonious relationship with their customers, crucial for thriving in a consumer-driven landscape. Our solutions are designed to enhance the connection between businesses and their clientele, transforming customer interactions into profitable ventures. We empower companies to gather and utilize customer insights for informed, data-driven decisions that drive business improvement. By leveraging our all-in-one solution, businesses can effectively harness customer feedback through collection, analysis, and sharing of reviews, turning their customers into invaluable assets. Additionally, our platform utilizes artificial intelligence to amplify both online and physical store sales. With our service, you can effectively engage your audience by delivering personalized marketing campaigns across multiple channels. Furthermore, we offer a unique opportunity to host live shopping events and individual sessions through live video streaming on your e-commerce site and social media platforms, enhancing customer interaction and sales potential. This multifaceted approach ensures that your brand remains competitive and connected in an ever-evolving market.
Description
Yogi’s AI platform processes millions of reviews daily, offering in-depth competitive and consumer insights that go beyond superficial observations, ensuring immediate and continually refreshed access to user opinions on every product, message, and feature available in the marketplace. This leads to the creation of improved products, optimized positioning, and effective marketing strategies. It is informed by feedback from both loyal customers and those who express dissatisfaction. By utilizing Yogi, businesses can enhance their understanding of shoppers, specifically tailored for the consumer goods sector. Our unparalleled sentiment analysis allows you to investigate shopper perceptions of your offerings alongside those of your rivals, revealing the essential insights necessary for your success. Yogi seamlessly integrates into your current workflows, accommodating any team size, available resources, product development stage, or industry sector. Whether your focus is on product development, ecommerce, marketing, or merchandising, Yogi empowers you to achieve your objectives effortlessly. Transform qualitative insights into quantifiable data that helps prioritize and amplify the voice of your customers, ultimately guiding better decision-making and strategic planning. By leveraging these insights, you can create a more customer-centric approach and drive business growth.
API Access
Has API
API Access
Has API
Integrations
AliExpress
Amazon
Amazon Web Services (AWS)
Bazaarvoice
BigCommerce
Magento
Microsoft Power BI
PowerReviews
PrestaShop
Primeur
Integrations
AliExpress
Amazon
Amazon Web Services (AWS)
Bazaarvoice
BigCommerce
Magento
Microsoft Power BI
PowerReviews
PrestaShop
Primeur
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Skeepers
Founded
2012
Country
France
Website
skeepers.io/en/
Vendor Details
Company Name
Yogi
Country
United States
Website
www.meetyogi.com
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
