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Description
Our comprehensive SaaS platform addresses all aspects of Customer Engagement, encompassing management, marketing activation, and ROI measurement. We assist brands in cultivating a refreshed and harmonious relationship with their customers, crucial for thriving in a consumer-driven landscape. Our solutions are designed to enhance the connection between businesses and their clientele, transforming customer interactions into profitable ventures. We empower companies to gather and utilize customer insights for informed, data-driven decisions that drive business improvement. By leveraging our all-in-one solution, businesses can effectively harness customer feedback through collection, analysis, and sharing of reviews, turning their customers into invaluable assets. Additionally, our platform utilizes artificial intelligence to amplify both online and physical store sales. With our service, you can effectively engage your audience by delivering personalized marketing campaigns across multiple channels. Furthermore, we offer a unique opportunity to host live shopping events and individual sessions through live video streaming on your e-commerce site and social media platforms, enhancing customer interaction and sales potential. This multifaceted approach ensures that your brand remains competitive and connected in an ever-evolving market.
Description
Cultivate trust and enhance sales by leveraging your most effective brand advocates: your customers. Effortlessly scale video production through your community engagement, allowing for immediate sharing across all marketing platforms. Experience a significant boost in sales and conversion rates, with increases of up to 68%. Rather than forcing your marketing narrative, empower your customers to express their genuine experiences. This comprehensive solution simplifies the process of generating and distributing user-generated videos. The impact of video content is unparalleled; it engages audiences, motivates action, and yields tangible results. Our clients have seen a 57% surge in conversions through A/B testing on their websites. Your customers are your greatest champions, so foster vibrant communities around your brand. Including video on your website increases the likelihood of appearing on Google's first page by 53 times. You can facilitate the creation of videos and images in partnership with your brand ambassadors, all from a single, streamlined platform. Moreover, businesses experience a 9% reduction in product returns, as well-informed customers are less inclined to send back their purchases. The connection between customer knowledge and satisfaction is clear; the more a customer knows, the more likely they are to appreciate their purchase.
API Access
Has API
API Access
Has API
Integrations
BigCommerce
Google
Magento
PrestaShop
Primeur
Salesforce Agentforce Commerce
Shopify
WooCommerce
YouTube
Integrations
BigCommerce
Google
Magento
PrestaShop
Primeur
Salesforce Agentforce Commerce
Shopify
WooCommerce
YouTube
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Skeepers
Founded
2012
Country
France
Website
skeepers.io/en/
Vendor Details
Company Name
Teester
Founded
2016
Country
France
Website
teester.com/en/
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
