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Average Ratings 18 Ratings

Total
ease
features
design
support

Description

SimplCommerce is a versatile and modular ecommerce platform that operates seamlessly across different systems, developed using .NET Core. It boasts features such as product variations, attributes, and comparison tools, allowing for a rich shopping experience. Additionally, it supports multi-vendor capabilities, enabling you to invite other sellers to offer their products on your site. Users can easily customize their storefront by creating their own themes or selecting from available options in the SimplCommerce marketplace. The platform is designed for easy localization, making it simple to adapt to various languages. Features like free shipping options and configurable shipping costs based on delivery locations enhance the user experience. It also offers marketing tools like coupons to help increase sales, along with customizable tax settings that can be adjusted per country, state, or zip code. Built-in support for OAuth 2.0/OpenID Connect and numerous management APIs provide a flexible integration pathway for your business applications. This project thrives on the contributions of a dedicated community, and it operates under the Apache 2.0 license. Overall, SimplCommerce stands out as an adaptable solution for anyone looking to establish an ecommerce presence.

Description

eDesk simplifies eCommerce support for online sellers into one centralized, smart inbox. It enables individuals or teams to support better, save time, increase feedback scores and boost sales. It is a purpose-built eCommerce helpdesk that integrates with all your marketplaces, channels, webstores and social channels. Customer information, product details, order and shipping information are matched with incoming messages – and organized onto a single screen – making it easier to receive and resolve customer queries in a fraction of the time! Features include AI generated responses, auto-translate, invoice generator, powerful insights and key metrics, live chat, and feedback requests.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Cdiscount
Docker
Google
Linnworks
Mirakl
MySQL
OAuth
PayPal
PostgreSQL
PowerDialer.ai
SQL Server
ShipCalm
Stripe
Trustpilot
Veeqo
Wish
Wix
X (Twitter)
eBay
xSellco Feedback

Integrations

Cdiscount
Docker
Google
Linnworks
Mirakl
MySQL
OAuth
PayPal
PostgreSQL
PowerDialer.ai
SQL Server
ShipCalm
Stripe
Trustpilot
Veeqo
Wish
Wix
X (Twitter)
eBay
xSellco Feedback

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

Free
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

SimplCommerce

Country

United States

Website

www.simplcommerce.com

Vendor Details

Company Name

eDesk

Founded

2012

Country

Ireland

Website

www.edesk.com

Product Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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Alternatives

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