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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Sidequest merges the finest elements of effective issue management with your work environment, empowering you to send, receive, and monitor both individual and team tasks seamlessly. With this tool, you can maintain a clear and collective understanding of task statuses, eliminating uncertainties such as whether a task is completed, still in progress, who is responsible, and what the deadlines are. By utilizing the capabilities of native Slack threads, you can engage in discussions directly within tasks, fostering a comprehensive task history that minimizes confusion. Every member of your Slack workspace is equipped with a personal task inbox, and you can easily establish additional shared inboxes in various channels, which are particularly useful for departments like IT, HR, and infrastructure, ensuring streamlined communication across your organization. This functionality enhances collaboration and keeps everyone on the same page, ultimately driving productivity and efficiency in your workplace.

Description

Enhance team collaboration effortlessly through the use of shared inboxes. By establishing common inboxes for your teams, you create a transparent workspace that fosters comfort and clarity in communication. Always stay updated on your team's activities, ensuring no detail slips through the cracks. Link your team's email addresses to these shared inboxes, allowing all members added to the inbox to view each conversation. TeamInbox provides the essential tools for effective collaboration, consolidating everything in one convenient location. Engage in simultaneous discussions regarding intricate conversations, enabling your team to deliver accurate responses consistently. There’s nothing quite like the satisfaction of an empty inbox. You can assign threads to specific individuals, archive them once responses are finalized, or snooze less urgent threads, maintaining an organized workspace. With clearly designated owners for each thread, team members can easily see who is accountable for what tasks, minimizing the risk of duplicate efforts. Eliminate the hassle of toggling between various applications by directing all communications to TeamInbox to enhance efficiency and coherence. Embrace a more streamlined approach to teamwork and watch productivity soar.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Mail360 No 
Slack Yes 
Zoho Directory No 
Zoho Mail No 

Integrations

Mail360 Yes 
Slack No 
Zoho Directory Yes 
Zoho Mail Yes 

Pricing Details

$1.50 per user per month
Free Trial Yes 
Free Version No 

Pricing Details

$10 per month
$8 per month if billed annually.

For 5 users and 3 inboxes. For 5+ users, an extra $4 per user per month.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Sidequest

Founded

2020

Country

Germany

Website

www.getsidequest.app/

Vendor Details

Company Name

Zoho

Founded

1996

Country

India

Website

www.zoho.com/teaminbox/

Product Features

Help Desk

Alerts / Escalation Yes 
Automated Routing No 
Community Forums No 
Customizable Branding No 
Document Storage Yes 
Email Integration No 
IT Asset Management No 
Incident Management No 
Interaction Tracking No 
Knowledge Base No 
Known Issue Management No 
Live Chat No 
Multi-Channel Communication Yes 
Multiple Brands / Products No 
Network Monitoring No 
Real-time Chat Yes 
Self Service Portal Yes 
Service Level Agreement (SLA) Management No 
Ticket Management Yes 

Issue Tracking

Assignment Management No 
Dashboard No 
Escalation Management No 
Issue Auditing No 
Issue Scheduling No 
Knowledge Base No 
Project Management No 
Recurring Issues No 
Scheduling No 
Task Management No 

Task Management

Collaboration No 
Create Subtasks No 
Gamification No 
Gantt Charts No 
Mobile Access No 
Percent-Complete Tracking No 
Progress Tracking No 
Recurring Tasks No 
Reporting/Analytics No 
Spreadsheet View No 
Task Board View No 
Task Planning No 
Task Scheduling No 
Task Tracking No 
Time Tracking No 
To-Do List View No 

Product Features

Email Management

Data Recovery No 
Email Archiving No 
Email Deletion No 
Email Discovery No 
Email Monitoring No 
Email Recall No 
Queue Manager No 
Response Management No 
Routing No 
Shared Inboxes No 
Signature Management No 
Spam Blocker No 
Whitelisting / Blacklisting No 

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