Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Handle customer support and communication seamlessly within Slack. Collaborate on shared email accounts, such as support@your.domain, without the need to exchange passwords among team members. SharedInbox easily integrates with any existing email service you use, and you can acquire an @in.sharedinbox.co email for forwarding purposes. Simply type the command SharedInbox /compose to draft emails for anyone, and when responding to email threads, just select Reply Mail. Each email interaction, whether incoming or outgoing, generates a new Slack Message Thread, allowing you to tag colleagues and engage in discussions effortlessly. Additionally, every account features a support site where users can submit and manage their support inquiries. There's no need for new installations or applications since you can utilize a tool your team is already comfortable with—Slack. Be informed when your emails are sent and opened, and view attached files and images directly within Slack. You can also create a personalized email signature and set up an automatic reply message for incoming emails, enhancing your communication efficiency. This streamlined process ensures that your team stays connected and organized while managing customer support.
Description
Town serves as a comprehensive AI productivity assistant that seamlessly integrates with a user's existing workplace applications to carry out genuine operational tasks related to email, documents, scheduling, and workflows from a singular interface. This tool functions as a cohesive assistant that connects with platforms like Gmail, Google Calendar, Slack, Notion, Google Drive, and various project management systems, enabling it to automatically streamline work across these applications. Rather than having to toggle between different programs, users can instruct Town to sort their inbox, create replies in their unique writing style, compile information, oversee meetings, and implement complex workflows involving multiple connected tools. It evaluates incoming email conversations, highlights urgent messages and deadlines, archives newsletters, and prioritizes remaining emails while also suggesting responses that capture the user's tone and contextual relevance. This innovative assistant not only enhances productivity but also allows users to focus on more strategic tasks by managing routine communications efficiently.
API Access
Has API
No
API Access
Has API
No
Integrations
Gmail
Yes
Slack
Yes
Asana
No
Attio
No
ClickUp
No
Dropbox
No
GitHub
No
Google Calendar
No
Google Cloud Platform
Yes
Google Docs
No
Integrations
Gmail
Yes
Slack
Yes
Asana
Yes
Attio
Yes
ClickUp
Yes
Dropbox
Yes
GitHub
Yes
Google Calendar
Yes
Google Cloud Platform
No
Google Docs
Yes
Pricing Details
$5 per month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
SharedInbox
Founded
2018
Country
India
Website
sharedinbox.co
Vendor Details
Company Name
Town AI
Founded
2024
Country
United States
Website
www.town.com
Product Features
Help Desk
Alerts / Escalation
No
Automated Routing
No
Community Forums
No
Customizable Branding
No
Document Storage
No
Email Integration
No
IT Asset Management
No
Incident Management
No
Interaction Tracking
No
Knowledge Base
No
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
No
Multiple Brands / Products
No
Network Monitoring
No
Real-time Chat
No
Self Service Portal
No
Service Level Agreement (SLA) Management
No
Ticket Management
No