Sendbird provides AI-powered omnichannel communication solutions, including AI agent for customer service, Chat API, and Business Messaging for seamless customer conversations across mobile apps, websites, social media, and more. Our platform supports iOS, Android, JavaScript, Unity, and .NET.
Sendbird’s AI Agent Platform enables businesses to automate customer support across a wide range of channels, including SMS, web, mobile apps, and social media. This solution leverages AI to provide proactive, continuous support by anticipating customer needs and engaging them on their preferred platforms. Businesses can build and manage their own AI agents with an easy-to-use interface, ensuring smooth customer interactions. The platform integrates seamlessly with existing systems, providing businesses with insights into customer conversations, improving agent performance, and offering reliable support in high-traffic environments.
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Forethought is the most advanced generative AI agent for customer support and your 24/7 AI team member. Trained on your unique data sets and upholding the highest security protocols, Forethought delivers natural conversations through AI and eliminates inefficiencies to improve response times, resolution rates, and customer satisfaction scores at every interaction.
- Add an AI Agent that is a 24/7 team member, reducing workload so your team can focus on delivering exceptional support.
- Only Forethought ingests historical and current ticket data for AI specific to your business needs to deliver a personalized experience.
- We're not just about meeting privacy standards – we're setting them, to keep you and your data secure every step of the way.
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Muse
Meta Muse is a personal AI agent built to help users complete everyday tasks rather than only answer questions in a chat interface. The service operates through a persistent secure virtual machine equipped with its own browser so it can navigate websites and carry out online workflows. Muse can help with activities such as scheduling appointments, completing forms, interacting with customer service, and making arrangements on the user’s behalf. Users can communicate with the agent through the Muse app or directly in WhatsApp using a conversational messaging interface. The agent can connect with services such as email, calendars, Instagram, and other frequently used applications to work across a broader set of personal tasks. Muse can turn goals into action plans, track progress, and proactively suggest additional steps based on what the user is trying to accomplish. For consequential actions such as sending emails or completing purchases, the system can request approval before proceeding and provides an audit trail of agent activity. Login credentials are stored in a secure credential system that the agent itself cannot read, while checkout workflows can use one-time card numbers so the user’s primary payment information is not exposed. Muse is designed for people who want an AI agent that can actively execute tasks, coordinate across apps, and continue working toward goals with user oversight.
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Perplexity Computer
Perplexity Computer is a super agent platform that autonomously executes complex projects based on simple user instructions. Instead of requiring step-by-step prompting, users describe their desired end product, and the system decomposes the task into coordinated workflows handled by multiple AI models. It supports website creation, in-depth research reports, structured datasets, and multimedia production within one unified interface. The system intelligently routes tasks to the most appropriate models for research, visual generation, video production, or rapid search. Built for long-running execution, it can manage multi-stage assignments independently for extended periods. By removing the need to manually select or switch between AI tools, it simplifies sophisticated workflows into a seamless experience. The platform emphasizes outcome delivery rather than model management. Its orchestration layer ensures efficiency, adaptability, and task-specific optimization. Perplexity Computer enables users to move from concept to completed project with minimal friction. It represents a shift toward fully autonomous AI systems designed to handle end-to-end digital production.
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