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Description
Handle customer support and communication seamlessly within Slack. Collaborate on shared email accounts, such as support@your.domain, without the need to exchange passwords among team members. SharedInbox easily integrates with any existing email service you use, and you can acquire an @in.sharedinbox.co email for forwarding purposes. Simply type the command SharedInbox /compose to draft emails for anyone, and when responding to email threads, just select Reply Mail. Each email interaction, whether incoming or outgoing, generates a new Slack Message Thread, allowing you to tag colleagues and engage in discussions effortlessly. Additionally, every account features a support site where users can submit and manage their support inquiries. There's no need for new installations or applications since you can utilize a tool your team is already comfortable with—Slack. Be informed when your emails are sent and opened, and view attached files and images directly within Slack. You can also create a personalized email signature and set up an automatic reply message for incoming emails, enhancing your communication efficiency. This streamlined process ensures that your team stays connected and organized while managing customer support.
Description
I appreciate your email once more. This is truly the ultimate personal email client. It brings a groundbreaking approach to email management for teams. With its smart email prioritization and noise minimization features, you will have access to the most sophisticated email tools available. Experience the satisfaction of achieving Inbox Zero like never before. Spark smartly elevates your most significant messages, ensuring that emails from genuine contacts rise to the top of your inbox. You can easily pin and respond to these important communications while effortlessly archiving less critical ones in bulk. By limiting notifications to only those emails from your known contacts, Spark effectively reduces the clutter, allowing you to reclaim your mental space for creativity and tranquility. Working collaboratively enhances our productivity, and Spark facilitates seamless email creation, discussion, and sharing among team members. Elevate your teamwork by utilizing the real-time editor to craft polished emails together. You can invite colleagues to engage in discussions regarding specific emails and threads, promoting a collaborative atmosphere where questions can be asked, answers provided, and everyone stays informed. Additionally, streamline your workflow by saving time on repetitive email messages. By using templates, you can send similar emails to multiple recipients efficiently, further enhancing your productivity.
API Access
Has API
API Access
Has API
Integrations
Gmail
Yahoo! Mail
Asana
Bear
Evernote
GoTo Meeting
Google Cloud Platform
Google Hangouts
MeisterTask
Microsoft Exchange
Integrations
Gmail
Yahoo! Mail
Asana
Bear
Evernote
GoTo Meeting
Google Cloud Platform
Google Hangouts
MeisterTask
Microsoft Exchange
Pricing Details
$5 per month
Free Trial
Free Version
Pricing Details
$6.39 per user, per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
SharedInbox
Founded
2018
Country
India
Website
sharedinbox.co
Vendor Details
Company Name
Readdle
Founded
2007
Country
Ukraine
Website
sparkmailapp.com
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Product Features
Email Management
Data Recovery
Email Archiving
Email Deletion
Email Discovery
Email Monitoring
Email Recall
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting
