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Description
Handle customer support and communications directly through Slack, allowing you to send and receive emails, tweets, and direct messages seamlessly. Collaborate efficiently on shared email and Twitter accounts, such as support@your.domain, without the need to exchange passwords among team members.
SharedBox integrates effortlessly with your existing Twitter account and any email service you currently utilize while providing an @in.sharedbox.app email for easy setup and forwarding. Incoming Twitter mentions, direct messages, and emails sent to your connected accounts or in.sharedbox.app email are routed straight to your chosen Slack channel, enabling your team to review and respond at their convenience. Each account includes a dedicated support site for your users to submit and manage their support requests, along with a complimentary supportby.email subdomain; customization with your own domain is also available. There’s no need for any new installations or applications, as you can leverage a platform your team is already accustomed to—Slack. Plus, you have the flexibility to add multiple email addresses and Twitter accounts to your Slack workspace for enhanced communication. This setup streamlines customer interactions and improves overall team efficiency.
Description
Slicki provides a seamless way to manage and access information associated with your Slack channels. Consider it a wiki specifically designed for Slack, functioning as an intranet, a document management system, and a knowledge base all in one. When you integrate the Slicki App into your Slack workspace, your team can instantly create, access, and update pages of information directly within Slack. This tool serves as an excellent method for sharing insights, transforming conversations into documentation, and efficiently organizing and retrieving data pertinent to your organization in a format that your team members already know well. Moreover, Slicki is accessible through any desktop or mobile browser by simply substituting your "slack.com" team URL with "slicki.wiki," allowing you to view your Slicki content in a familiar structure. This integration enhances collaboration and ensures that valuable information is always at your fingertips, streamlining processes and improving productivity across the board.
API Access
Has API
No
API Access
Has API
No
Integrations
Slack
Yes
Gmail
Yes
Google Workspace
Yes
Microsoft 365
Yes
Microsoft Outlook
Yes
X (Twitter)
Yes
Integrations
Slack
Yes
Gmail
No
Google Workspace
No
Microsoft 365
No
Microsoft Outlook
No
X (Twitter)
No
Pricing Details
$19.00/month
Free Trial
No
Free Version
Yes
Pricing Details
$20 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Everygood
Founded
2018
Country
Nigeria
Website
sharedbox.app
Vendor Details
Company Name
Slicki
Founded
2018
Country
Denmark
Website
www.slicki.wiki/
Product Features
Email Management
Data Recovery
No
Email Archiving
No
Email Deletion
No
Email Discovery
No
Email Monitoring
Yes
Email Recall
No
Queue Manager
No
Response Management
Yes
Routing
No
Shared Inboxes
Yes
Signature Management
Yes
Spam Blocker
No
Whitelisting / Blacklisting
Yes