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Description
Handle customer support and communications directly through Slack, allowing you to send and receive emails, tweets, and direct messages seamlessly. Collaborate efficiently on shared email and Twitter accounts, such as support@your.domain, without the need to exchange passwords among team members.
SharedBox integrates effortlessly with your existing Twitter account and any email service you currently utilize while providing an @in.sharedbox.app email for easy setup and forwarding. Incoming Twitter mentions, direct messages, and emails sent to your connected accounts or in.sharedbox.app email are routed straight to your chosen Slack channel, enabling your team to review and respond at their convenience. Each account includes a dedicated support site for your users to submit and manage their support requests, along with a complimentary supportby.email subdomain; customization with your own domain is also available. There’s no need for any new installations or applications, as you can leverage a platform your team is already accustomed to—Slack. Plus, you have the flexibility to add multiple email addresses and Twitter accounts to your Slack workspace for enhanced communication. This setup streamlines customer interactions and improves overall team efficiency.
Description
Foster a successful team culture by utilizing polls in Slack, which provide an excellent opportunity to engage with and learn about your colleagues. The convenience of responding is unmatched, as it requires no additional tabs, emails, or leaving the Slack environment. Results are compiled instantly, and as the poll creator, you can monitor participation at any time to check who has responded. Additionally, it’s straightforward to choose whether to keep responses public or anonymous. If you have multiple questions to ask, simply create a brief survey and distribute it to designated channels or through private messages. Quickly gather feedback from your team and encourage open communication by creating polls and surveys directly within Slack. Everyone in the workspace, including team leaders, HR personnel, special committees, and individual members, can easily create and share polls. You can also invite responses in the form of text instead of selecting predefined options, allowing you to see how many times an option was chosen without revealing the identity of the respondents. This feature not only enhances engagement but also fosters a sense of community and collaboration within the team.
API Access
Has API
No
API Access
Has API
No
Integrations
Slack
Yes
Gmail
Yes
Google Workspace
Yes
Microsoft 365
Yes
Microsoft Outlook
Yes
X (Twitter)
Yes
Integrations
Slack
Yes
Gmail
No
Google Workspace
No
Microsoft 365
No
Microsoft Outlook
No
X (Twitter)
No
Pricing Details
$19.00/month
Free Trial
No
Free Version
Yes
Pricing Details
$49 per month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Everygood
Founded
2018
Country
Nigeria
Website
sharedbox.app
Vendor Details
Company Name
Simple Poll
Country
United Kingdom
Website
simplepoll.rocks/
Product Features
Email Management
Data Recovery
No
Email Archiving
No
Email Deletion
No
Email Discovery
No
Email Monitoring
Yes
Email Recall
No
Queue Manager
No
Response Management
Yes
Routing
No
Shared Inboxes
Yes
Signature Management
Yes
Spam Blocker
No
Whitelisting / Blacklisting
Yes
Product Features
Polling
Data Analysis Tools
No
Email Distribution
No
Feedback Collection
No
Live Results Tracking
No
Multiple Question Types
No
Online Polling
No
Phone Polling
No
Presentation Tools
No
Q & A
No
SMS Polling
No
Skip Logic
No
Supports Audio / Images / Video
No
Survey
Custom Survey URLs
No
Data Analysis Tools
No
Email Marketing
No
Mobile Survey
No
Offline Response Collection
No
Paper Survey
No
Question Branching
No
Question Library
No
Site Intercept Survey
No
Skip Logic
No
Supports Audio / Images / Video
No