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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

SessionM offers a customer engagement and loyalty platform that enhances personalized and rewarding interactions for major global brands, with a focus on sectors such as Restaurants, Retail, Consumer Goods, and Travel. By designing a unique loyalty experience, businesses can encourage high-value customer behaviors while also collecting crucial insights into customer analytics and preferences. The platform's adaptable features support the development of tailored loyalty programs and individualized experiences. Seize pivotal moments by promptly addressing customer signals across a variety of channels. By integrating machine learning and real-time decision-making, SessionM enables businesses to engage customers seamlessly, enhancing interactions and overall engagement. Additionally, SessionM's technology accumulates both real-time and historical first-party data from various channels, creating comprehensive 360-degree customer profiles that are actionable for all systems, thereby optimizing customer relationship management. This capability not only improves customer satisfaction but also drives long-term loyalty and engagement.

Description

Introducing a comprehensive Customer Data Platform (CDP) that continuously collects and qualifies data to create a holistic 360º view of your customers. We integrate directly with your data sources, populate our Data Lake, and refine it in our Data Hub, enabling us to design intuitive dashboards and analytical templates that enhance your client communication. All of this is conveniently packaged within a single Zoox solution, featuring ELT capabilities with over 150 native connections. You can initiate a data pipeline in just minutes, ensuring that your information remains reliable and current. Our solution incorporates the Data Build Tool (DBT) for transforming your data seamlessly. Additionally, you can enrich your insights by merging your data with market analyses, accessing over 200 variables, and exploring company inventories. Furthermore, our platform allows you to connect with partner APIs for even deeper insights. Utilize our ready-made analytics templates that cover various areas from shop performance to risk assessment, and if you need a tailored template, we’ll customize it for you and integrate it into your data pipeline seamlessly. This all-encompassing approach not only streamlines your data management but also empowers you to make informed decisions based on accurate analytics.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Extole
Hapi
Olo

Integrations

Extole
Hapi
Olo

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Mastercard

Country

United States

Website

www.sessionm.com

Vendor Details

Company Name

Zoox

Country

United States

Website

zooxsmart.com/eye-customer-data-platform/

Product Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Loyalty Management

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label

Product Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Alternatives

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CrowdTwist

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Alternatives

Preferred Patron Loyalty Reviews

Preferred Patron Loyalty

Preferred Patron Loyalty, LLC