Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
SessionM offers a customer engagement and loyalty platform that enhances personalized and rewarding interactions for major global brands, with a focus on sectors such as Restaurants, Retail, Consumer Goods, and Travel. By designing a unique loyalty experience, businesses can encourage high-value customer behaviors while also collecting crucial insights into customer analytics and preferences. The platform's adaptable features support the development of tailored loyalty programs and individualized experiences. Seize pivotal moments by promptly addressing customer signals across a variety of channels. By integrating machine learning and real-time decision-making, SessionM enables businesses to engage customers seamlessly, enhancing interactions and overall engagement. Additionally, SessionM's technology accumulates both real-time and historical first-party data from various channels, creating comprehensive 360-degree customer profiles that are actionable for all systems, thereby optimizing customer relationship management. This capability not only improves customer satisfaction but also drives long-term loyalty and engagement.
Description
Introducing a comprehensive Customer Data Platform (CDP) that continuously collects and qualifies data to create a holistic 360º view of your customers. We integrate directly with your data sources, populate our Data Lake, and refine it in our Data Hub, enabling us to design intuitive dashboards and analytical templates that enhance your client communication. All of this is conveniently packaged within a single Zoox solution, featuring ELT capabilities with over 150 native connections. You can initiate a data pipeline in just minutes, ensuring that your information remains reliable and current. Our solution incorporates the Data Build Tool (DBT) for transforming your data seamlessly. Additionally, you can enrich your insights by merging your data with market analyses, accessing over 200 variables, and exploring company inventories. Furthermore, our platform allows you to connect with partner APIs for even deeper insights. Utilize our ready-made analytics templates that cover various areas from shop performance to risk assessment, and if you need a tailored template, we’ll customize it for you and integrate it into your data pipeline seamlessly. This all-encompassing approach not only streamlines your data management but also empowers you to make informed decisions based on accurate analytics.
API Access
Has API
No
API Access
Has API
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Mastercard
Country
United States
Website
www.sessionm.com
Vendor Details
Company Name
Zoox
Country
United States
Website
zooxsmart.com/eye-customer-data-platform/
Product Features
Customer Data Platforms (CDP)
Behavioral Analytics
Yes
Campaign Management
Yes
Customer Profiles
Yes
Customer Segmentation
Yes
Data Integration
Yes
Data Matching
Yes
GDPR Compliance
Yes
Personalization
Yes
Predictive Modeling
Yes
Customer Engagement
Analytics
No
Churn Management
No
Communication Management
No
Community Management
No
Content Syndication
No
Feedback Collection
No
Gamification
No
Live Chat
No
Video Content
No
Loyalty Management
CRM
No
Customer Activity Tracking
No
Discount Management
No
Gift Card System
No
Loyalty Card System
No
Member Portal
No
Membership Management
No
No-Card Loyalty System
No
Referral Tracking
No
Rewards Management
No
White Label
No
Product Features
Customer Data Platforms (CDP)
Behavioral Analytics
No
Campaign Management
No
Customer Profiles
No
Customer Segmentation
No
Data Integration
No
Data Matching
No
GDPR Compliance
No
Personalization
No
Predictive Modeling
No