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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The ServiceGuru Kiosk collects feedback from customers at the point of interaction. This makes it easy to gather valuable and actionable feedback about your staff. You can measure the positive, neutral, and negative aspects that impact your business. Get actionable feedback from your customers about their experience. It's easy to set up and you can be up in no time. We do all the work! Customers can opt-in to receive special offers and marketing campaigns. Find out who your top performers and who needs more training. Multi-location comparison reports available. Reviews are kept private and offline until you make them public.

Description

Engage your customers through the innovative feature-voting system offered by Upfeed, which allows companies to gather valuable feedback effectively. By utilizing feature-voting, businesses can accelerate their growth and develop products that truly meet the desires of their users. This approach not only helps in identifying opportunities for product enhancements but also drives revenue expansion while maintaining high retention rates. Empower your users to shape future features by collecting their insights and suggestions. Ditch the cumbersome Trello boards and uncertainty—by sharing your dedicated feedback board, you enable users to contribute meaningfully to the development process. With the ability to upvote ideas, you can easily determine which suggestions resonate most with your audience, helping to prioritize your roadmap more effectively. Avoid wasting resources on features that don't align with customer needs, and automate follow-ups when new features are launched to keep engagement high. Sustaining a strong feedback loop is crucial for continuous improvement. Upfeed consolidates all the necessary tools to create a superior product driven by customer insights, featuring a robust dashboard that guides you toward informed decision-making for your development strategy. Ultimately, Upfeed transforms the way companies approach customer feedback and product development.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Cisco ACI No 
HubSpot CRM No 
HubSpot Customer Platform No 
Intercom No 
Make No 
Sage CRM No 
Slack No 
Zapier No 

Integrations

Cisco ACI Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Intercom Yes 
Make Yes 
Sage CRM Yes 
Slack Yes 
Zapier Yes 

Pricing Details

$99.00/month/user
$249 startup then $99 per month includes iPad kiosk setup and training
Free Trial No 
Free Version No 

Pricing Details

$14
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

ServiceGuru

Country

United States

Website

www.serviceguru.com

Vendor Details

Company Name

Upfeed

Founded

2020

Country

France

Website

www.upfeed.co

Product Features

Customer Satisfaction

360 Degree Feedback Yes 
Analytics Yes 
Call Reporting No 
Complaint Monitoring Yes 
Feedback Collection Yes 
Survey Management Yes 

Kiosk

Activity Reservations No 
Digital Signature No 
License Management No 
Onsite Printing No 
Remote Access No 
Secure Browsing No 
Ticket / Order Fulfillment No 
Touch Screen Yes 
Usage Reporting Yes 
Virtual Keyboard Yes 
Wireless Internet Access No 

Product Features

Customer Satisfaction

360 Degree Feedback No 
Analytics No 
Call Reporting No 
Complaint Monitoring No 
Feedback Collection No 
Survey Management No 

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