Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Serviap Global serves as a robust international human-resources and employment platform that allows businesses to recruit, onboard, compensate, and oversee talent on a global scale without the necessity of forming a local entity. Utilizing its Employer-of-Record (EOR) service, the company effectively hires employees on behalf of its clients, managing all aspects of compliance and administration, including payroll, benefits, adherence to local labor laws, visa and immigration processes when necessary, and human resources management. Additionally, it provides services for contractor hiring, Recruitment-Process Outsourcing (RPO), and comprehensive HR outsourcing (HR BPO), enabling firms to tap into a global talent pool while efficiently managing both employees and contractors, thereby optimizing hiring processes across various nations. Clients benefit from the Serviap Hub, a centralized online portal that consolidates onboarding, pay information, incidents, requests, reports, and data regarding the global workforce, thereby offering real-time insights into employee status, payroll, and compliance metrics. This platform not only simplifies HR tasks but also enhances strategic decision-making through accessible data and streamlined operations.
Description
Delegating live chat client management and technical support allows businesses to focus on their primary tasks and operations. By leveraging our expertise and support, you can elevate your customer service to new heights. Our customized and affordable packages are designed based on the number of agents you may need for your services, whether charged hourly, per visit, or monthly. Outsourcing your live chat needs to us can result in cost savings of approximately 45-50%. Moreover, utilizing our outsourced live chat support services can significantly increase visitor traffic, thereby boosting your potential customer base. We oversee the entire live chat experience, from installing the chat software to managing updates and maintenance, as well as selecting and training dedicated and skilled personnel. This comprehensive approach ultimately enhances both the quality of customer service and the overall customer experience, ensuring that your clients receive the support they deserve. By choosing us, you can not only improve efficiency but also build stronger relationships with your customers.
API Access
Has API
No
API Access
Has API
No
Integrations
CSS
No
CakePHP
No
Drupal
No
HTML
No
Joomla!
No
MySQL
No
PHP
No
Salesforce
No
Sugar Connect
No
WordPress
No
Integrations
CSS
Yes
CakePHP
Yes
Drupal
Yes
HTML
Yes
Joomla!
Yes
MySQL
Yes
PHP
Yes
Salesforce
Yes
Sugar Connect
Yes
WordPress
Yes
Pricing Details
$399 per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Serviap Global
Founded
2010
Country
United States
Website
www.serviapgroup.com
Vendor Details
Company Name
Technosys IT Management
Country
India
Website
www.technosysmanagement.com/live_chat.php