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Description
Seismic Knowledge provides teams with a solution that enables them to access answers, documentation and assets faster, right in the flow of their work and using tools they already use. By using Knowledge, users are able to connect multiple systems into a single searchable source of fact so that reps can be confident they have the correct information. Seismic Knowledge allows teams to:
Knowledge integrates with Seismic, allowing reps to access FAQs via Seismic search. It also integrates Lessonly, so users can surface Seismic content as well as Lessonly training directly by chatting with the Seismic Slack Bot. Users can ask the Seismic Slack Bot questions privately or get AI-recommended responses when asking questions on specific channels. The Chrome extension also provides ongoing, instant access to answers, documents, and lessons - regardless of the application that they are using, such as a CRM, email, or email.
Description
Easily access a wealth of information or articles from the entire wiki as the search bar presents suggestions based on the initial letter you type. Additionally, take advantage of the robust features provided by elastic search, allowing you to edit, tag, rename, delete, write-protect, or view the history of any article with minimal effort. Updating content is a breeze with the visual editor at your disposal. Engage in discussions about the content or presentation of articles on their specific discussion pages. You can also automatically notify other wiki contributors of upcoming responses by tagging them in your messages. Moreover, the layout of your wiki seamlessly adjusts to fit the device you are using, whether it’s a smartphone or a television, ensuring an optimal user experience. This adaptability enhances accessibility, making it easier for users to interact with the wiki’s extensive resources.
API Access
Has API
API Access
Has API
Integrations
Box
Confluence
Dropbox
Evernote
GitHub
Google Chrome
Google Drive
Google Sites
Jira
Jira Service Management
Integrations
Box
Confluence
Dropbox
Evernote
GitHub
Google Chrome
Google Drive
Google Sites
Jira
Jira Service Management
Pricing Details
$59 per month
Free Trial
Free Version
Pricing Details
€3 month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Seismic
Founded
2010
Country
United States
Website
seismic.com/products/seismic-knowledge/
Vendor Details
Company Name
Wiki Valley
Founded
2016
Country
France
Website
wiki-valley.com/wiki/Creation_de_wikis_prives_en_ligne
Product Features
Enterprise Search
AI / Machine Learning
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics
eDiscovery
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal