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Average Ratings 0 Ratings

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features
design
support

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Description

Salesforce Data 360 is a real-time enterprise data engine designed to transform disconnected data into actionable intelligence. It unifies customer and operational data from multiple systems into a comprehensive business view. Using Zero-Copy architecture, organizations can activate live data directly from their existing warehouses without duplication. The platform supports both structured and unstructured data, including text, images, and streaming events. Identity resolution and data harmonization tools create consistent, reliable customer profiles. Governance features enforce privacy policies and compliance rules automatically. Data 360 enables dynamic audience segmentation and predictive modeling for smarter decision-making. Teams can trigger automated workflows based on real-time data changes. Insights can be shared securely with marketing platforms, analytics tools, and data warehouses. Data 360 empowers enterprises to activate trusted data across every channel and department.

Description

Unlock a comprehensive, shareable perspective of your customers through innovative knowledge graphs, allowing for the creation of precise and actionable customer-centric insights. The caliber of customer data is pivotal in shaping interactions, engagement, and overall experiences. When data quality is high, it fosters a singular, accurate understanding of customers, illuminating their needs and behaviors. Moreover, reliable data provides an in-depth view of transaction histories and essential contextual information, which is vital for delivering the personalized experiences your customers desire. By dismantling data barriers and silos, you can connect previously hard-to-access information and disseminate insights throughout your organization. Enhance customer profiles with rich context, reveal timely actionable insights, and craft impactful experiences. With the Spectrum Context Graph, you gain access to a fully integrated, accurate, and enriched customer 360 view that propels your business toward success while ensuring that every decision is informed by comprehensive data. This approach not only enhances customer satisfaction but also drives long-term loyalty and engagement.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

SAP Cloud Platform Yes 
AS2 Gateway Yes 
Adobe Marketo Measure Yes 
Amazon Redshift Yes 
Azure Database for PostgreSQL Yes 
BMC Helix ITSM Yes 
Confluence Yes 
Docusign Yes 
Facebook Ads Yes 
Gmail Yes 
Google Cloud BigQuery Yes 
Google Cloud Spanner Yes 
IBM Cloud Object Storage Yes 
IBM Informix Yes 
Jira Yes 
NetSuite Yes 
OpenAdapt Yes 
Shopify Yes 
Smartsheet Yes 
Tableau Yes 

Integrations

SAP Cloud Platform Yes 
AS2 Gateway No 
Adobe Marketo Measure No 
Amazon Redshift No 
Azure Database for PostgreSQL No 
BMC Helix ITSM No 
Confluence No 
Docusign No 
Facebook Ads No 
Gmail No 
Google Cloud BigQuery No 
Google Cloud Spanner No 
IBM Cloud Object Storage No 
IBM Informix No 
Jira No 
NetSuite No 
OpenAdapt No 
Shopify No 
Smartsheet No 
Tableau No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

www.salesforce.com/data/

Vendor Details

Company Name

Spectrum

Country

United States

Website

www.precisely.com/product/precisely-spectrum-quality/spectrum-context-graph

Product Features

Customer Data Platforms (CDP)

Behavioral Analytics No 
Campaign Management No 
Customer Profiles No 
Customer Segmentation No 
Data Integration No 
Data Matching No 
GDPR Compliance No 
Personalization No 
Predictive Modeling No 

Data Governance

Access Control No 
Data Discovery No 
Data Mapping No 
Data Profiling No 
Deletion Management No 
Email Management No 
Policy Management No 
Process Management No 
Roles Management No 
Storage Management No 

Data Management

Customer Data No 
Data Analysis No 
Data Capture No 
Data Integration No 
Data Migration No 
Data Quality Control No 
Data Security No 
Information Governance No 
Master Data Management No 
Match & Merge No 

Data Management Platforms (DMP)

Ad Network Integration No 
Analytics / ROI Tracking No 
Audience Targeting No 
Behavioral Analytics No 
CRM No 
Campaign Management No 
Competitive Analysis No 
Customer Journey Mapping No 
Data Capture / Transfer No 
Data Classification No 
Data Visualization No 

Product Features

Customer Data Platforms (CDP)

Behavioral Analytics No 
Campaign Management No 
Customer Profiles No 
Customer Segmentation No 
Data Integration No 
Data Matching No 
GDPR Compliance No 
Personalization No 
Predictive Modeling No 

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