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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

SalesForceSpeed is an innovative sales platform designed to help businesses effectively capitalize on their website traffic right from the start. Utilizing advanced algorithms and comprehensive web analytics, it allows for thorough monitoring of visitor behavior and interactions as they happen. The software delivers real-time insights into both organic and paid traffic sources, along with accurate lead tracking. It also scores website visitors, monitors the pages they visit, and facilitates immediate communication, empowering sales teams to engage in productive dialogues through chat, video calls, phone conversations, and tailored marketing initiatives. By keeping tabs on both registered and unregistered visitors, SalesForceSpeed enables businesses to swiftly connect with potential customers who are most likely to convert. Ultimately, the focus shifts from merely increasing traffic to enhancing customer conversion rates, ensuring meaningful interactions with all visitors. This approach ensures that every website visit is maximized for sales opportunities.

Description

eGain Chat™ provides the capability to deliver immediate chat support to individuals visiting your website. Representatives can communicate through text, share files, direct users to web pages, and provide knowledge base resources to effectively address inquiries in both proactive and reactive manners. Consistently rated as the top choice by industry analysts, it has been instrumental in revolutionizing customer support interactions for businesses for over ten years. This live chat solution is a core component of eGain's comprehensive customer engagement software suite, ensuring smooth integration with other applications focused on social interaction, web experience, and contact center functionalities within the suite. When paired with supporting products, eGain Chat opens up limitless possibilities for enhancing both sales and service experiences. By optimizing the chat experience, businesses can foster stronger relationships with their customers and create a more engaging online environment.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

1stContact.ai
Boost.ai
Majesco
NovelVox Agent Accelerator
Onsite
RadiantOne
UniAgent

Integrations

1stContact.ai
Boost.ai
Majesco
NovelVox Agent Accelerator
Onsite
RadiantOne
UniAgent

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Sirma

Founded

1992

Country

Bulgaria

Website

sirma.com/products/customer-intelligence-suite/real-time-sales-software.html

Vendor Details

Company Name

eGain

Founded

1997

Country

United States

Website

www.egain.com/products/live-chat-software/

Product Features

Product Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Alternatives

Alternatives

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