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features
design
support

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Description

Call Recording Each call made is automatically recorded and saved within the contact record of the Sales Sling Lead Management System. These recordings can be easily searched through our reporting tools and agent call history features, allowing you to swiftly locate, download, or flag calls for sharing with agents or other team members for the purposes of coaching or evaluation. This functionality is seamlessly integrated into the call workflow, making outcome tracking a natural part of your agents' routines. The call center dashboard includes predetermined disposition buttons, enabling agents to effortlessly select an outcome at the end of a call, which then moves the contact to the appropriate stage in your sales pipeline. You can also include multiple participants for demos or meetings, and the system allows for whispering guidance to agents during calls without the client’s awareness, as well as taking over control of a call when necessary. This feature is particularly invaluable for the training of new team members, enhancing their learning experience and confidence. Furthermore, the user-friendly interface ensures that both seasoned and novice agents can navigate the system with ease, maximizing productivity and effectiveness.

Description

SimpleKPI is KPI software for businesses that want clear performance tracking without a data team or a long setup. Connect data from spreadsheets, native integrations, Zapier or the API, set a target for every KPI, and see what's on track and what isn't on live dashboards. KPI Insights explains the numbers: it spots anomalies, suggests likely causes and forecasts where each KPI is heading. Scheduled reports with AI-written summaries go to the people who need them, automatically. The built-in AI can set up KPIs, build dashboards and reports, and answer questions about your data in plain English, with no AI credits to buy.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Act! Yes 
Google No 
Google Sheets No 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Keap Yes 
Microsoft Excel No 
Salesforce Yes 
Zapier No 
Zoho CRM Yes 

Integrations

Act! No 
Google Yes 
Google Sheets Yes 
HubSpot CRM No 
HubSpot Customer Platform No 
Keap No 
Microsoft Excel Yes 
Salesforce No 
Zapier Yes 
Zoho CRM No 

Pricing Details

$49.99 per user per month
Free Trial Yes 
Free Version No 

Pricing Details

$79 per month
SimpleKPI has one flat price for your whole organization: $79 a month billed monthly, or $63 a month billed annually ($758 a year, 20% off). There are no per-user fees, so every account includes unlimited users, KPIs, dashboards and reports, with all features and the built-in AI included and no AI credits to buy. Try it free for 14 days with no credit card required. Prices are in US dollars.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Sales Sling

Founded

2016

Country

United States

Website

www.salessling.com

Vendor Details

Company Name

SimpleKPI Ltd

Founded

2007

Country

United Kingdom

Website

www.simplekpi.com

Product Features

Auto Dialer

Call Center Management Yes 
Call Recording Yes 
Call Reporting Yes 
Call Scripting Yes 
Lead Management Yes 
Power Dialer Yes 
Predictive Dialer Yes 
Preview Dialer Yes 
Progressive Dialer Yes 
Surveys No 

Predictive Dialer

Call Monitoring Yes 
Call Recording Yes 
Call Results Yes 
Call Transfer Yes 
Callback Scheduling Yes 
Campaign Specific Caller ID Yes 
Contact Management Yes 
FCC Compliance Yes 
FTC Compliance Yes 
Lead Capture Yes 
Lead Management Yes 

Sales Performance Management

Incentive Compensation Management (ICM) No 
Predictive Sales Analytics No 
Quota Management No 
Reporting / Analytics No 
Sales Coaching Analysis No 
Sales Gamification No 
Sales Performance Tracking No 
Sales Planning & Forecasting No 
Territory Management No 

Product Features

Business Performance Management

Ad Hoc Reports Yes 
Ad hoc Analysis Yes 
Budgeting & Forecasting Yes 
Consolidation / Roll-Up No 
Dashboard Yes 
Key Performance Indicators Yes 
Predictive Analytics Yes 
Qualitative Analysis No 
Quantitative Analysis No 
Scorecarding Yes 
Strategic Planning No 

Sales Performance Management

Incentive Compensation Management (ICM) No 
Predictive Sales Analytics No 
Quota Management No 
Reporting / Analytics Yes 
Sales Coaching Analysis No 
Sales Gamification No 
Sales Performance Tracking No 
Sales Planning & Forecasting No 
Territory Management No 

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