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Description
Sadie is an advanced AI conversational host and phone agent designed specifically for the hospitality sector, functioning around the clock to manage incoming calls, respond to customer queries, and handle reservations and orders automatically, ensuring that businesses never miss out on opportunities or compromise on service quality. Utilizing sophisticated natural language processing, Sadie engages with callers in a warm and professional manner, addressing general inquiries, confirming or adjusting reservations, securely collecting deposits, and escalating complex issues when necessary. Seamlessly integrating with well-known reservation systems like OpenTable and various hotel booking platforms, it ensures that calls and reservations align perfectly with the venue's existing operations, granting a comprehensive overview of guest interactions and bookings. By eliminating the need for extra staff to manage calls, Sadie alleviates the workload associated with manual call handling, enabling businesses to secure more bookings and orders, particularly during busy periods or outside regular hours, while simultaneously enhancing the overall customer experience. This innovative solution empowers hospitality businesses to operate more efficiently, ultimately leading to increased revenue and improved customer satisfaction.
Description
Efficiently manage your calls with professionalism by transferring, parking, notifying about calls on hold, and checking the status of your colleagues. The Imagicle Attendant Console serves as an operator console that enhances and simplifies the management of both incoming and outgoing calls for all operators. This solution encompasses essential features such as answering, transferring, parking, managing queues, and recording calls. It provides a comprehensive suite of must-have applications for your unified communications (UC) platforms, all integrated into one suite, with a single server, unified support, and a seamless user experience. Always kept current and adaptable for any business environment, whether On-Premises or Cloud-based, it is designed to enhance your UCaaS offerings by integrating all the necessary services your clients require. The Imagicle UC Suite can be hosted on the Imagicle Cloud or within your own data centers. With its user-friendly interface, the Imagicle Attendant Console enables operators to execute actions with just a click, ultimately saving valuable time and boosting overall productivity. This efficiency makes it an indispensable tool for any organization looking to optimize their communication processes.
API Access
Has API
API Access
Has API
Pricing Details
$92 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Sadie
Founded
2024
Country
Ireland
Website
www.heysadie.ai/
Vendor Details
Company Name
Imagicle
Country
Italy
Website
www.imagicle.com
Product Features
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
