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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Focusing on organizations with employee counts ranging from 5,000 to 500,000, we offer valuable insights aimed at enhancing internal communication and teamwork. SWOOP Analytics equips both employees and leaders globally with the necessary data—both personal and enterprise—to thrive in a digital work environment. Our analysis spans various platforms, including Microsoft 365, Microsoft Teams, Viva Engage, SharePoint intranet, and Workplace from Meta, delivering in-depth insights into collaboration and behavior. By understanding the content and relationships within these tools, we assist organizations in modifying their behaviors to achieve superior business results while enabling informed decisions regarding collaboration efficiency. Our tailored solutions cater specifically to larger businesses, enhancing internal communication through the measurement of impact, reach, and engagement. Additionally, we assess online collaboration tendencies and team dynamics to bolster internal collaboration. By identifying the nature of the teams you engage with, we facilitate quicker adoption and more effective teamwork strategies. Ultimately, our goal is to ensure that organizations can navigate the complexities of modern collaboration with confidence and clarity.

Description

Measure and improve the technology experience of your employees. Make it easy for employees to self-solve problems and engage with IT if extra support is required. Use the data that ServiceNow already has to complement the information collected by your end users through their apps and devices. Digital End-User Experience is built on the Now Platform®, which is a single system for action in the enterprise. Connect your employees to self-service tools that will allow them to quickly diagnose and resolve IT issues. Simplify IT communications. Now Platform®, the cloud-based application platform that all ServiceNow products are built on, is the only one. Automate, simplify and connect work across your enterprise to move forward.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft 365 Yes 
Microsoft SharePoint Yes 
Microsoft Teams Yes 
Microsoft Viva Engage Yes 
ServiceNow No 

Integrations

Microsoft 365 No 
Microsoft SharePoint No 
Microsoft Teams No 
Microsoft Viva Engage No 
ServiceNow Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

SWOOP Analytics

Country

United Kingdom

Website

www.swoopanalytics.com

Vendor Details

Company Name

ServiceNow

Founded

2004

Country

United States

Website

www.servicenow.com/products/digital-user-experience.html

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