Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Edigin has created advanced call recording and quality monitoring solutions that cater to most communication systems currently in use. Their SVRX recording solution seamlessly integrates with these systems, ensuring the capture of essential communications along with pertinent call details. This versatile solution accommodates multi-site distributed architectures and can operate effectively in redundant environments. Additionally, it features integrated screen capture, agent evaluation, and offers customizable reporting analytics to suit various needs. The platforms that are compatible with this solution include major names such as Alcatel, Ascom, Aspect, Avaya, Bosch, Cisco, EADS, eON, Ericsson, Fujitsu, Intertel, LG, Mitel, NEC, Nitsuko, Nortel, Panasonic, Philips, Realtis, Rockwell, Samsung, Selta, Siemens, ShoreTel, Tadiran, Telrad, and Toshiba. The SVRX is capable of passive tapping on T1/E1 and analog trunks, as well as digital stations for the aforementioned systems, and it supports analog stations and port mirroring based recording for VoIP. Furthermore, it accommodates various VoIP protocols like Cisco Skinny, H.323, MGCP, SIP stations, and SIP trunks, making it a comprehensive solution for diverse communication environments. With such extensive compatibility, Edigin's offerings ensure that businesses can effectively monitor and analyze their communication processes.
Description
The Secunet SBC, crafted in collaboration with Secunet, is engineered to meet the stringent security requirements of institutions that demand top-tier protection. This innovative solution merges FRAFOS technology with the robust secunetWall firewall, creating a secure environment that ensures comprehensive protection and filtering of data streams across various levels, including network, transport, voice, and application layers. With its certification from the German Federal Office for Information Security (BSI) under ID BSI-DSZ-CC-1089, it achieves the coveted CC EAL 4+ rating, signifying its resilience against significant cyber threats. Furthermore, the Secunet SBC boasts exceptional integration capabilities, as acknowledged by telephone system manufacturer Mitel, which has granted it the Mitel compatible seal while recognizing Secunet as a trusted Mitel Developer Partner. Among the standout features are secure VoIP communication between internal and external networks, adaptable audio and video gateway functionalities, user-friendly GUI-driven administration, remote configuration and updates, and enhanced system reliability through failover and georedundancy across multiple locations. Additionally, this product not only safeguards communications but also positions organizations for future technological advancements.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Edigin
Website
edigin.com/call-recording/
Vendor Details
Company Name
FRAFOS
Founded
2010
Country
Germany
Website
www.frafos.com/secunet-sbc
Product Features
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording