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Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Unlike other CRM platforms that only access a fraction of data from external systems, Maverick empowers you to identify, acknowledge, and reward your top guests—regardless of their booking source. With Maverick, hoteliers gain insights into their OTA clientele just as thoroughly as they do with direct bookings. The advanced guest management software compiles comprehensive profile information from the Windsurfer® CRS, ensuring that all data is matched and refined. This process creates intricate microsegments that enhance the effectiveness of guest communication strategies. Furthermore, Maverick features an intuitive integrated marketing solution designed for both email and text messaging campaigns, simplifying management tasks. The Profile Management tool plays a crucial role in organizing and consolidating guest data from various connected platforms, delivering an all-encompassing perspective on guest behaviors and preferences. Additionally, users have the flexibility to establish standardized fields and criteria for matching and merging profiles, further enhancing the utility of the software in understanding their clientele. Overall, Maverick stands out as a comprehensive tool for maximizing guest engagement and satisfaction.

Description

Boost your revenue and enhance productivity using our generative AI while simplifying operations and minimizing costs through various messaging platforms like WhatsApp, SMS, and email. Facilitate early check-ins via weblink, allowing guests to upload documents and provide their preferences even before they arrive. Present opportunities for upgrades, food and beverage options, and other amenities ahead of their arrival and throughout their entire stay. Share a personalized hotel web app with guests, containing all the necessary information at their fingertips. Notify guests about checkout, provide invoices, and enable them to pay and check out directly from their rooms. Implement highly tailored and segmented promotions to maximize rebookings and marketing revenue. Efficiently track guest requests and ensure prompt delivery of services while keeping all departmental staff informed about ongoing activities. This streamlined communication fosters a cohesive environment that enhances the overall guest experience.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Cloudbeds
Guesty
Hapi
Hotelogix
Mews
Misterbooking PMS
RMS Cloud
WhatsApp
eZee Reservation
mycloud PMS

Integrations

Cloudbeds
Guesty
Hapi
Hotelogix
Mews
Misterbooking PMS
RMS Cloud
WhatsApp
eZee Reservation
mycloud PMS

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$3.50 per room per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

SHR, Sceptre Hospitality Resources

Founded

1987

Country

United States

Website

shr.global/maverick-customer-relationship-management/

Vendor Details

Company Name

Repup

Founded

2014

Country

India

Website

www.xperium.ai/

Product Features

Product Features

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