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Description
At Roundel, the foundation of our approach lies in building meaningful relationships; by leveraging our exceptional insight into the Target guest and fostering collaboration, we craft media experiences that enable everyone to embrace the joy found in everyday moments. This allows brands to effectively connect with diverse audiences on a large scale. Our profound understanding of the target guest empowers us to present your brand to our community in thoughtful, cooperative, and highly impactful manners. The outcome transcends merely boosting sales; it cultivates deeper connections with the individuals who are vital to your success. To truly resonate with the lives of our target guests, it is essential that we first comprehend their needs and preferences. Armed with this level of insight, we create solutions that are not only human-centric but also elevated and pleasantly surprising. Furthermore, we connect with guests actively searching on Google, utilizing retail-focused ad formats, such as shopping ads, that enhance product visibility on search engine results pages, thereby enriching the overall customer experience. Ultimately, our goal is to transform how brands engage with consumers, creating lasting impressions that foster loyalty and trust.
Description
TripSee Concierge is a smart guest CRM that leverages SMS texting for sharing recommendations, itineraries, and handling everyday requests. By delivering tailored attention to each visitor, it fosters stronger relationships with guests, ultimately enhancing the likelihood of repeat bookings. When hoteliers succeed in crafting a memorable experience for guests during their first stay, it increases the chances that these guests will return, even if competitors present better prices or more appealing locations. Through TripSee Concierge, guests are offered a distinctive experience, complete with personalized suggestions and fully curated day trips tailored to their individual tastes. This system not only maintains standard guest details like name, email, phone number, tags, and notes but also keeps them engaged throughout their stay. By effectively tracking and managing guest interactions, hoteliers can anticipate needs and develop unique profiles for each visitor, creating an atmosphere of exceptional service that encourages loyalty. Consequently, leveraging this technology could significantly transform the guest experience and set a hotel apart from its competitors.
API Access
Has API
API Access
Has API
Integrations
ChannelAdvisor
CitrusAd
CommerceIQ
Criteo
Facebook Ads
Flywheel
Google Ads
Instagram Ads
Intentwise
Marin Software
Integrations
ChannelAdvisor
CitrusAd
CommerceIQ
Criteo
Facebook Ads
Flywheel
Google Ads
Instagram Ads
Intentwise
Marin Software
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Roundel
Country
United States
Website
roundel.com
Vendor Details
Company Name
TripSee
Founded
2010
Country
United States
Website
www.tripsee.travel/concierge/
Product Features
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
