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Description
RipperReceptionist serves as a cloud-based artificial intelligence receptionist tailored specifically for accounting and bookkeeping firms in Australia. Available around the clock, Mia handles multiple incoming calls simultaneously while representing the practice's name. She efficiently recognizes callers along with their specific requirements, gathers essential information, and schedules appointments in the practice's calendar on Pro and Pro Max, adhering to business hours and pre-existing commitments. Designed with terminology related to BAS, SMSF, ATO, PAYG, and lodgement, Mia refrains from providing any tax advice and ensures callers do not disclose their tax file number until it is officially recorded. Incoming calls can be monitored through a dashboard that features transcripts and AI-generated summaries for easy reference. In addition to these features, Pro and Pro Max versions offer the convenience of following up on unpaid invoices via email and SMS communication. Practices also have the flexibility to retain and forward their current phone number while benefiting from web chat capabilities and the ability to export contacts and invoices in a format compatible with Xero imports, although it is important to note that this does not constitute a live two-way connection with Xero. Ultimately, RipperReceptionist enhances efficiency and communication for accounting practices, helping them manage client interactions effectively.
Description
SwiftGuard serves as an AI receptionist specifically designed for plumbing and heating companies. While a plumber is busy working under a sink or is out on a job, SwiftGuard manages incoming calls on behalf of the business, informing callers that they are speaking with an AI assistant. It collects essential information such as the caller’s name, address, and issue, and subsequently schedules appointments in the linked Google Calendar according to real-time availability. Businesses have the option to decide if SwiftGuard should handle all incoming calls or only those that go unanswered, and a simple code can be dialed to forward calls, ensuring the business retains its original phone number. Additionally, callers have the capability to reschedule or cancel appointments, leave messages, and all interactions are documented in a central dashboard, complete with recordings, transcriptions, and caller details. Any calls that SwiftGuard cannot manage are marked for a follow-up. This AI agent is multilingual, proficient in English, Dutch, German, French, Italian, and Spanish, and can seamlessly switch languages during conversations. For security, all calls and transcripts are encrypted and are automatically deleted after 90 days. There are three straightforward monthly subscription plans available, each including a certain number of call minutes, with no extra charges per minute, making it an efficient solution for businesses. Overall, SwiftGuard significantly enhances customer service while allowing plumbing and heating professionals to concentrate on their tasks.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Pricing Details
A$19.99/month
All prices are in Australian dollars, with GST added. Starter costs A$19.99/month and includes up to 100 conversations and 19 bonus call minutes. Voice calls cost A$0.50/minute, with bonus minutes used first. The 14-day refund excludes the value of bonus minutes used; purchased call credit is not deducted.
Free Trial
No
Free Version
No
Pricing Details
€69/month
Three flat monthly plans, billed monthly ex VAT (17% less on annual billing). Every plan starts with a 14-day free trial. No free version, no per-minute charges.
Starter: EUR 69/month - 150 call minutes, up to 10 minutes per call, 3 calls answered at once.
Pro: EUR 199/month - 350 call minutes, up to 15 minutes per call, 6 calls answered at once, priority email support.
Scale: EUR 449/month - 1,000 call minutes, up to 20 minutes per call, 12 calls answered at once, dedicated onboarding.
Starter: EUR 69/month - 150 call minutes, up to 10 minutes per call, 3 calls answered at once.
Pro: EUR 199/month - 350 call minutes, up to 15 minutes per call, 6 calls answered at once, priority email support.
Scale: EUR 449/month - 1,000 call minutes, up to 20 minutes per call, 12 calls answered at once, dedicated onboarding.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Continuous Improvement Advisory Australia
Founded
2023
Country
Australia
Website
ripperreceptionist.com/accountants
Vendor Details
Company Name
SwiftGuard
Founded
2026
Country
Netherlands
Website
swiftguard.ai