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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Ride Express allows you to oversee every facet of Community Transportation, from handling reservations to generating reports and managing vehicle upkeep. Specifically tailored for small to medium-sized providers offering van, bus, or volunteer driver services, Ride Express enhances operational efficiency. By exploring this website, you can discover how Ride Express simplifies tasks for both you and your transportation clientele. Features include calendar-assisted date entry, one-click address selection, automatic formatting for return trips, creation of standing orders for rides, and the ability to set up pending rides when pick-up details are unclear, as well as Will Call notifications for riders regarding cancellations. Take the Tour to uncover the key features of Ride Express, all while appreciating the user-friendly screen layouts that are ideal for busy dispatchers. Additionally, you can assign multiple payment sources, including third-party options based on ride types, while fares and payment cards are easily managed, ensuring that total ride costs and remaining balances are automatically calculated for seamless operations. This comprehensive platform ultimately aims to streamline your transportation management experience.

Description

The Transportation Manager is an integrated suite of products designed to form a robust, online information system tailored for transportation providers. Agencies have the flexibility to choose from various modules that cater to their specific requirements. Essential features included in the system are client registration, trip scheduling and reservations, dispatching, billing for trips, user-friendly built-in reports, straightforward creation of ad hoc reports, along with tracking for vehicles and drivers, maintenance notifications, and reminders for driver training. Furthermore, there are additional modules available for further customization. Customer testimonials highlight the system's effectiveness. The night before a scheduled ride, an automated call is made to all clients to remind them, which significantly decreases the chances of no-shows and late cancellations. If a client does not answer, the system will continue to contact them at predetermined intervals to ensure they receive the information. On the day of the ride, passengers will also receive a notification call to inform them that the bus is on its way, enhancing overall communication and coordination.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$3495.00/one-time
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Stillwater Express Solutions

Founded

1999

Country

United States

Website

www.stillwaterexpress.com/rideexpress.html

Vendor Details

Company Name

Shah Software

Website

www.shahsoftware.com

Product Features

Public Transportation

Billing & Invoicing Yes 
Dispatch Management Yes 
Driver Data Yes 
Driver Logs Yes 
Fixed Route Management No 
Mileage Tracking Yes 
Multiple Route Support Yes 
Paratransit Management Yes 
Routing Yes 
Scheduling Yes 

Product Features

Public Transportation

Billing & Invoicing No 
Dispatch Management Yes 
Driver Data Yes 
Driver Logs Yes 
Fixed Route Management Yes 
Mileage Tracking No 
Multiple Route Support No 
Paratransit Management No 
Routing Yes 
Scheduling Yes 

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