Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Integrate ResponseSuite with your marketing platforms to ensure that each individual receives tailored content, emails, and advertisements. Utilize our user-friendly drag-and-drop survey builder to create engaging online surveys effortlessly. You can seamlessly transfer survey results into your existing marketing tools, while also categorizing and tagging each participant according to their responses. Depending on their answers or scores, you can direct respondents to various pages immediately after they click ‘submit’ on your survey. This could involve redirecting them to your own URLs, displaying an on-page message, or crafting thank-you pages directly within ResponseSuite, allowing you to present the ideal offer every time. Additionally, you can create targeted audiences, monitor, and retarget respondents based on their survey completion and feedback, which will enhance completion rates and enable the formation of segmented audiences for more effective advertising campaigns. By leveraging these features, you can refine your marketing strategies and maximize your engagement with potential customers.

Description

Survox IVR offers a cost-effective and automated solution for conducting interactive surveys aimed at gathering data on customer experiences, market research, and opinion polling. It enables swift voice-based engagement, allowing access to demographics that can exclusively participate via phone. By accommodating respondents' preferences through a selection of engagement methods, it enhances the likelihood of obtaining meaningful feedback. To prevent skewed results that reflect only the opinions of the extremely satisfied or dissatisfied, Survox automatically follows up on transactions with proactive outbound surveys. It also seamlessly combines inbound and outbound calls in interviewer queues to ensure immediate responses to callbacks. Additionally, it efficiently screens, transfers, and manages calls to optimize caller retention. Survox can also automatically schedule or perform interviews while collecting valuable post-transaction feedback, ensuring a comprehensive understanding of customer sentiments. This multi-faceted approach allows businesses to gain deeper insights into their customer interactions.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AWeber
ActiveCampaign
Drip
Google Sheets
HubSpot CRM
HubSpot Customer Platform
Intercom
Kartra
Kit
Klaviyo
Mailchimp
MailerLite
Moosend
Ontraport
Pipedrive
Platformly
SendFox
Sendlane
Zapier
Zoho CRM

Integrations

AWeber
ActiveCampaign
Drip
Google Sheets
HubSpot CRM
HubSpot Customer Platform
Intercom
Kartra
Kit
Klaviyo
Mailchimp
MailerLite
Moosend
Ontraport
Pipedrive
Platformly
SendFox
Sendlane
Zapier
Zoho CRM

Pricing Details

$29 per user per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ResponseSuite

Country

United Kingdom

Website

www.responsesuite.com

Vendor Details

Company Name

Enghouse Insights

Founded

1984

Country

United States

Website

www.enghouseinsights.com/products/survox-collect-analyze-succeed/

Product Features

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Product Features

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Alternatives

Alternatives

KooKoo Reviews

KooKoo

Ozonetel
SPLICE Dialog Suite Reviews

SPLICE Dialog Suite

SPLICE Software
KwikSurveys Reviews

KwikSurveys

Kwik Surveys
SurveyGold Reviews

SurveyGold

Golden Hills Software
uContact Reviews

uContact

net2phone
The Survey System Reviews

The Survey System

Creative Research Systems