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BirdeyePlease also update our description as follows: Birdeye is the top-rated reputation, social media, and customer experience platform for local brands and multi-location businesses. Over 150,000 businesses leverage Birdeye’s AI-powered platform to get found online, improve online reputation, streamline social publishing, connect through digital channels, and deliver a wowing customer experience.
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Description
Streamline the process of gathering feedback by automating the collection so you won’t have to consistently contact guests for reviews each day. Acquire all your reviews from online travel agencies, social media, and other review platforms in real-time, ensuring you never overlook an important update. We give you the tools to take charge of your online reputation, recognizing that swift action is crucial, allowing you to address negative reviews promptly. With our intuitive visual builder, you can create customized designs and questions tailored to your specific property’s needs. Since every property is distinct, it’s essential that the questions reflect that uniqueness. Why devote an hour daily to gathering emails, manually entering guest information, and personalizing outreach when our system can handle this automatically? Our integration capabilities enable us to send feedback requests to guests without any manual intervention. Repup seamlessly connects with all leading property management systems, so don't hesitate to contact us to verify if your PMS is part of our integration network. By utilizing our service, you not only save time but also enhance your engagement with guests, ultimately leading to improved satisfaction and reviews.
Description
The leading reputation management platform tailored specifically for home services seamlessly integrates with top-tier field management software. You can manage customer service interactions effortlessly from any device, allowing you to turn feedback into a powerful competitive edge. Our system personalizes service interactions to align with the modern homeowner's desire for personalized attention, enabling you to gather authentic customer reviews effectively. By keeping homeowners informed about upcoming appointments and offering personalized bios of their technicians, you enhance their sense of comfort and security. Implementing automatic feedback requests post-appointment can significantly boost the likelihood of receiving online reviews. This improvement not only enhances your social media presence but also aids in lead generation, resulting in increased revenue. Ultimately, a steady stream of genuine reviews plays a pivotal role in strengthening your brand's reputation in the market. By prioritizing customer experience, businesses can foster loyalty and drive sustained growth.
API Access
Has API
No
API Access
Has API
No
Integrations
ConnectWise PSA
No
FieldEdge
No
FieldOPS
No
FieldWorx
No
Google Calendar
No
Housecall Pro
No
QuickBooks Online
No
QuickBooks Online Advanced
No
Service Fusion
No
ServiceTitan
No
Integrations
ConnectWise PSA
Yes
FieldEdge
Yes
FieldOPS
Yes
FieldWorx
Yes
Google Calendar
Yes
Housecall Pro
Yes
QuickBooks Online
Yes
QuickBooks Online Advanced
Yes
Service Fusion
Yes
ServiceTitan
Yes
Pricing Details
$89 per month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
RepUp
Founded
2012
Country
India
Website
www.repup.co
Vendor Details
Company Name
pulseM
Founded
2001
Country
United States
Website
pulsem.me/
Product Features
Reputation Management
Campaign Management
No
Gamification
No
Response Management
Yes
Review Generation
No
Review Monitoring
Yes
Sentiment Analysis
Yes
Social Media Metrics
Yes
Social Media Monitoring
Yes
White Label
No
Product Features
Reputation Management
Campaign Management
No
Gamification
No
Response Management
No
Review Generation
No
Review Monitoring
No
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No
