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Safigo Reception

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Description

Relay is a communication platform for businesses that offers phone and SMS services for teams, developed in Montreal. Teams can manage calls and messages directly from their browser using a shared inbox along with features like call forwarding, voicemail transcription, call recording, and signed webhooks. Unlike other services that mark up minutes, Relay operates through your personal Twilio or Telnyx account, ensuring that you only pay the provider's rates while keeping the numbers registered in your name. The only charges incurred are for the software itself, billed in Canadian dollars. Various plans are available that accommodate multiple team members, with additional seats costing between 3 to 7 dollars based on the selected plan. AI-generated call summaries utilize your own API key, eliminating any extra fees for users. You can also customize daily messaging and monthly minute caps for each team, with features that automatically pause outbound sending if an integration becomes overloaded while still accepting incoming calls. The platform supports both English and French, making it a versatile option. It serves as a Canadian alternative to competitors like OpenPhone, Aircall, and RingCentral, and offers a free plan with no credit card required for sign-up, making it easily accessible for new users. This flexibility and transparency in pricing make Relay an appealing choice for teams looking to streamline their communication.

Description

Safigo Reception serves as an all-in-one AI voice receptionist tailored specifically for small businesses in Canada. If a call comes in when the business owner is unavailable, Safigo promptly answers within two rings, assesses the nature of the call, schedules the appointment, and sends the owner a text with the relevant information. The service utilizes cutting-edge technology from OpenAI's gpt-realtime, Twilio for telecommunication, and LiveKit for audio management. It supports communication in 11 languages right from the start, including English, Spanish, Portuguese, Mandarin, Punjabi, Hindi, Vietnamese, Ukrainian, Tagalog, French, and Arabic. This system is particularly designed for traditional service industries that prefer not to adopt new applications or dashboards, making it ideal for plumbers, electricians, HVAC specialists, dentists, real estate agents, hair salon owners, accountants, lawyers, and restaurant operators. There are three pricing tiers available in CAD: Plug & Play at $100 setup and $500 per month for established verticals, Built for You at $1,000 setup and $500 per month for any individual phone business, and Built for You Multi at $2,000 setup and $1,000 per month for businesses with multiple phones or locations. The entire setup process is managed by Safigo, which also offers a 60-day return on investment guarantee. Proudly Canadian, Safigo is based in Port Moody, British Columbia, and is committed to enhancing the efficiency of small businesses. By providing such robust features, Safigo ensures that business owners can focus on their work without the distraction of missed calls.