Sendbird provides AI-powered omnichannel communication solutions, including AI agent for customer service, Chat API, and Business Messaging for seamless customer conversations across mobile apps, websites, social media, and more. Our platform supports iOS, Android, JavaScript, Unity, and .NET.
Sendbird’s AI Agent Platform enables businesses to automate customer support across a wide range of channels, including SMS, web, mobile apps, and social media. This solution leverages AI to provide proactive, continuous support by anticipating customer needs and engaging them on their preferred platforms. Businesses can build and manage their own AI agents with an easy-to-use interface, ensuring smooth customer interactions. The platform integrates seamlessly with existing systems, providing businesses with insights into customer conversations, improving agent performance, and offering reliable support in high-traffic environments.
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An API powered by Google's AI technology allows you to accurately convert speech into text. You can accurately caption your content, provide a better user experience with products using voice commands, and gain insight from customer interactions to improve your service. Google's deep learning neural network algorithms are the most advanced in automatic speech recognition (ASR). Speech-to-Text allows for experimentation, creation, management, and customization of custom resources. You can deploy speech recognition wherever you need it, whether it's in the cloud using the API or on-premises using Speech-to-Text O-Prem. You can customize speech recognition to translate domain-specific terms or rare words. Automated conversion of spoken numbers into addresses, years and currencies. Our user interface makes it easy to experiment with your speech audio.
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Kudos
Kudos® boosts engagement and performance by making recognition part of everyday work. It integrates peer-to-peer recognition, milestone celebrations, announcements, structured programs, and analytics in one platform.
Recognition messages can include points, company values, and personal touches, while gamified goals promote ongoing participation. Automated celebrations acknowledge milestones, ensuring no event is missed.
Announcements target specific audiences with read tracking, while Awards, Nominations, and Incentives reward excellence and participation in initiatives like training or compliance. Analytics show participation, trends, and budget use.
Kudos supports Arabic, Chinese, Czech, English, French, Greek, Japanese, Polish, Portuguese, and Spanish.
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Zeemo AI
Easily upload both subtitle and video files to seamlessly synchronize text with video content. By providing the video alongside a raw transcript file that lacks timeline information, the system will automatically generate timestamps for the transcriptions. After editing your subtitles online, you can conveniently download either the subtitle files or the video with embedded subtitles. The platform supports a variety of original video languages including English, Spanish, Simplified and Traditional Chinese, Cantonese, Japanese, Korean, French, Thai, Russian, Portuguese, German, Italian, Vietnamese, and Arabic. To maintain clarity, a single line word limit is enforced, ensuring that no more than a specified number of words appear in each subtitle line. This means that in cases where a paragraph is lengthy, the system intelligently divides the text to comply with the single line word restriction, thereby enhancing the visibility of the subtitles and making them easier to read. Additionally, this feature caters to a diverse audience by accommodating various language preferences.
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