Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

This is why the content we gather holds significant power. When your customers post images, share their experiences, or leave feedback about your brand, your audience pays attention. Dull content remains dull regardless of its source. The content from Reevoo is engaging and convincing because it is authentic. This authenticity transforms your customer interactions into points of trust. Unlike generic software solutions that yield generic outcomes, Reevoo aligns its objectives with yours, concentrating on enhancing your return on investment. Trust is crucial for a successful content strategy, which is why we have designed our pricing to be both fair and transparent. The cost you incur is determined by the volume of content we acquire and its effectiveness for your business. Brands create impressive products, yet when seeking genuine insights, people turn to their friends or even a helpful stranger through Reevoo. By leveraging real voices, we provide a platform that fosters genuine connections and credibility.

Description

Experience the essence of your brand by consistently gathering feedback at crucial touchpoints, whether online or offline. Cultivating a customer-focused environment becomes achievable through the actionable insights derived from this feedback data. By actively managing feedback and creating marketable content, you can significantly influence the overall reputation of your organization. Transactional feedback occurs when you solicit opinions from individuals—such as customers, suppliers, or agents—following their interactions with your business. This feedback can be collected at various touchpoints, including but not limited to purchase orders, claims, product deliveries, check-outs, service technician visits, and more. Each piece of feedback is linked to someone who has genuinely engaged with your organization, adding authenticity and value to the insights gathered. A key advantage of transactional feedback lies in its capacity to capture opinions at the moment they shift. Since perceptions of your organization typically evolve due to specific triggers, individuals are more inclined to alter their views. By understanding these changes, you can better align your strategies with customer expectations and enhance your overall service delivery.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Fresh Relevance
Pure360
Remarkable Commerce

Integrations

Fresh Relevance
Pure360
Remarkable Commerce

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Reevoo

Founded

2005

Country

United Kingdom

Website

www.reevoo.com

Vendor Details

Company Name

eTrusted

Country

Germany

Website

enterprise.etrusted.com

Product Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Product Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Alternatives

Alternatives