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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Boost your sales and enhance your online presence with our innovative AI-driven tool for managing business reputations. Our real-time dashboards allow you to monitor your business activities effortlessly. Regardless of whether you prefer a hands-off offline approach or a fully digital experience, we have tailored solutions to meet your needs! Quickly gather authentic reviews from your satisfied customers and convert them into loyal brand advocates. Engage your audience with our interactive forms that require no coding skills to implement, making setup a breeze. Seamlessly integrate with your in-store point-of-sale system and let automation handle the rest. As every business has unique requirements, we offer versatile options for both offline and online management. With our platform, transform your business into the most beloved and trusted establishment in your community. Gain valuable insights from customer feedback to inform your strategic decisions and improve overall performance. By leveraging our tools, you can create a stronger connection with your audience and achieve sustained growth.

Description

Viff serves as an AI assistant designed to provide polite and relevant replies to your guest reviews in real-time. By ensuring consistent responses, you can enhance your online reputation and boost your bookings. Research indicates that 87% of travelers are more inclined to make a reservation when businesses engage with reviews. Thoughtful responses not only help you differentiate your establishment but also build trust among potential guests researching their next stay. However, crafting these replies can be challenging when staff members are juggling numerous responsibilities. Viff adapts to your unique tone and brand voice based on initial inputs, allowing for the creation of precise responses promptly and maintaining uniformity across all guest reviews. Users of Viff have reported a remarkable fivefold increase in booking numbers and a 67% improvement in their TripAdvisor rankings within just six months of consistently engaging with all reviews. Simply highlight the review text and click the Viff icon to generate a response effortlessly. When we say "generate responses in a single click," we mean it without any extra steps! Viff integrates seamlessly with every website and all property or reputation management systems available. This level of compatibility ensures that no matter the platform, Viff can help you manage your guest interactions effectively.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Tripadvisor Yes 
Agoda No 
Airbnb No 
Amazon Yes 
Booking.com No 
Facebook Yes 
Flipkart Yes 
Google Cloud Platform Yes 
Instagram Yes 
Vrbo No 
Zomato Yes 

Integrations

Tripadvisor Yes 
Agoda Yes 
Airbnb Yes 
Amazon No 
Booking.com Yes 
Facebook No 
Flipkart No 
Google Cloud Platform No 
Instagram No 
Vrbo Yes 
Zomato No 

Pricing Details

$202
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Isometrica Experiences

Founded

2018

Country

India

Website

rectangled.in/

Vendor Details

Company Name

Viff

Country

United States

Website

www.viff.ai/

Product Features

Reputation Management

Campaign Management No 
Gamification No 
Response Management Yes 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis Yes 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Review Management

Campaign Management Yes 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request No 
Sentiment Analysis Yes 
Social Sharing No 
White Label No 

Product Features

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

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