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Description
Access comprehensive lead information, call recordings, and additional resources from a centralized platform, enabling you to manage leads with ease and follow up promptly. With our streamlined marketing automation and communication tools, maintaining visibility with potential customers and new business leads becomes effortless. Understand which marketing strategies yield the best results in attracting leads and converting them into customers, allowing you to make informed decisions and focus your investments on effective initiatives. The LOCALiQ Client Center, featuring lead engagement capabilities, is one of the most cost-effective methods to monitor your business leads and maximize the return on your marketing investments. Unlike more complicated solutions, the Client Center is simple to set up and integrates seamlessly with your existing business systems, making it user-friendly. Plus, we provide comprehensive guidance throughout the setup process to ensure your success. Enhance your lead response times and keep prospects engaged through built-in automation designed to help you close deals efficiently, all within a single solution. Additionally, the ability to replay calls allows you to address new business leads promptly, ensuring you never miss an opportunity to connect. This centralized approach not only boosts your productivity but also strengthens your overall marketing strategy.
Description
We provide a single solution that combines sales, marketing, customer service, and sales teams with a focus to the customer experience. Our mission is to offer equal growth opportunities for all businesses and help them achieve greater output.
Features
* Growth Hacking allows you to leverage growth marketing and scale your company with it
* Convert prospects into customers with SMS & Email Marketing
* Never miss a lead with customizable Pop-ups and Forms
* Drive leads to a successful conclusion with our Kanban-style boards within the Sales Pipeline
* Manage all customer interactions through the Contact Management
* Lead Scoring helps you identify qualified leads and improve sales effectiveness
Team Inbox allows you to stay in touch with your customers and employees.
Messenger enables you to connect with your customers continuously via omnichannel communication
* Use Knowledge Base to educate your customers and employees
API Access
Has API
No
API Access
Has API
No
Integrations
Blotout
Yes
Easyflow
No
Facebook
No
Facebook Messenger
No
Gmail
No
Integrately
No
KonnectzIT
No
ReachEdge
Yes
Sunshine Conversations
No
Telegram
No
Integrations
Blotout
No
Easyflow
Yes
Facebook
Yes
Facebook Messenger
Yes
Gmail
Yes
Integrately
Yes
KonnectzIT
Yes
ReachEdge
No
Sunshine Conversations
Yes
Telegram
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$20/month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
ReachLocal
Founded
2004
Country
United States
Website
www.reachlocal.com/us/en/product/client-center-lead-engagement
Vendor Details
Company Name
erxes
Founded
2017
Country
United States
Website
erxes.io
Product Features
Live Chat
Canned Responses
No
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
No
Screen Sharing
No
Third Party Integration
No
Transfers / Routing
No
Website Visitor Tracking
No
Marketing Automation
A/B Testing
No
Analytics / ROI Tracking
No
Artificial Intelligence
No
Content / Blogging Platform
No
Customizable CTAs
No
Drip Campaigns
No
Dynamic Content
No
Landing Pages / Web Forms
No
Lead Scoring
No
Sales Intelligence
No
Search Marketing
No
Segmentation
No
Social Marketing
No
Website Visitor Tracking
No
Product Features
Contact Management
Activity Management
Yes
Appointment Management
No
Contact Database
Yes
Contact History
Yes
Contact Import/Export
Yes
Customer Pipeline
Yes
Email Marketing
No
Group Management
No
Interaction Tracking
Yes
Lead Management
Yes
Prospecting Tools
No
Sales Pipeline Management
Yes
Search / Filter
No
Segmentation
Yes
Shared Contacts
No
Social Media Integration
No
CRM
Calendar/Reminder System
No
Call Logging
Yes
Document Storage
No
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
No
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
Yes
Live Chat
Yes
Performance Metrics
Yes
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
Marketing Automation
A/B Testing
No
Analytics / ROI Tracking
No
Artificial Intelligence
No
Content / Blogging Platform
No
Customizable CTAs
Yes
Drip Campaigns
No
Dynamic Content
No
Landing Pages / Web Forms
Yes
Lead Scoring
Yes
Sales Intelligence
No
Search Marketing
No
Segmentation
Yes
Social Marketing
No
Website Visitor Tracking
Yes
Sales Intelligence
CRM Integration
No
Data Cleaning
No
Data Enrichment
No
Data Import/Export
Yes
Data Mining
No
Data Verification
No
Email Integration
No
Lead Scoring
No
List Building
No
Performance Management
No
Pipeline Management
Yes
Predictive Modeling/Analytics
No
Prospecting Tools
No
Reporting/Analytics
Yes
Sales Forecasting
No
