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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Aritic PinPoint
Asana
Basecamp
CA Flowdock
CS-Cart Multi-Vendor
CS-Cart Store Builder
Capsule
ClickUp
Desktop.com
FormCrafts
GitHub
Integry
Jira
Pipedrive
Quickwork
Slack
Trello
Zapier
Zoho CRM

Integrations

Aritic PinPoint
Asana
Basecamp
CA Flowdock
CS-Cart Multi-Vendor
CS-Cart Store Builder
Capsule
ClickUp
Desktop.com
FormCrafts
GitHub
Integry
Jira
Pipedrive
Quickwork
Slack
Trello
Zapier
Zoho CRM

Pricing Details

$99.00/one-time
Free Trial
Free Version

Pricing Details

$49 per month
Free Trial
Free Version

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Vendor Details

Company Name

Re:Desk

Founded

2013

Country

Russia

Website

www.re-desk.com

Vendor Details

Company Name

SupportBee

Founded

2011

Country

United States

Website

supportbee.com

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Alternatives

Alternatives

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