Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Spend more time creating great software than fighting it. Raygun, a cloud-based platform, provides error, crash and performance monitoring for web and mobile apps. Raygun's powerful suite allows teams to have complete visibility into issues their users face, and can provide code-level details into the root causes. Raygun's products cover three main areas: APM, Crash Reporting and Real User Monitoring. They are all fully integrated to each other to provide powerful insights unlike anything your team has ever experienced. Raygun allows you to see how your users actually use your software. You can quickly detect, diagnose, and fix performance issues faster.

Description

TrueDEM, developed by panagenda, serves as a specialized Digital Experience Monitoring (DEM) tool tailored for Microsoft 365 ecosystems. This solution empowers IT departments with comprehensive insights into the actual user experiences across various Microsoft applications such as Teams, Outlook, SharePoint, and OneDrive, by linking network performance, device health metrics (including CPU, memory, and disk usage), Wi-Fi quality, and the operational status of Microsoft 365 services into a unified and actionable dashboard. By identifying issues like poor call quality in Teams, delays in application loading, and subpar network conditions before they escalate into help desk requests, TrueDEM allows IT teams to address problems using concrete root-cause analysis rather than relying on speculation. Moreover, it facilitates both agent-based endpoint monitoring and collects data from synthetic and real-user telemetry, enabling it to track trends and anomalies week over week, while also providing detailed reports on adoption rates, engagement levels, and experience benchmarks across various sites, departments, or the entire organization. Ultimately, TrueDEM enhances the overall digital experience by ensuring that IT teams are equipped with the necessary tools to monitor and optimize user interactions within the Microsoft 365 framework.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Bitbucket
Blink
CA Flowdock
GitHub
GitHub Student Developer Pack
Jira
Jira Work Management
Microsoft OneDrive
Microsoft Outlook
Microsoft SharePoint
Microsoft Teams
Parim
SIGNL4
SessionStack
Slack
Trello
Visual Studio
Zendesk
Zenduty
Zulip

Integrations

Bitbucket
Blink
CA Flowdock
GitHub
GitHub Student Developer Pack
Jira
Jira Work Management
Microsoft OneDrive
Microsoft Outlook
Microsoft SharePoint
Microsoft Teams
Parim
SIGNL4
SessionStack
Slack
Trello
Visual Studio
Zendesk
Zenduty
Zulip

Pricing Details

$4 per month
Starting from just $4 per 10,000 events per month.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Raygun

Founded

2012

Country

New Zealand

Website

www.raygun.com

Vendor Details

Company Name

panagenda GmbH

Founded

2007

Country

Germany

Website

www.panagenda.com

Product Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Bug Tracking

Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management

Website Monitoring

Availability Testing
Event Logs
Event-Based Notifications
FTP Monitoring
Mail Server Monitoring
Maintenance Scheduling
Performance Metrics
Real Time Monitoring
Transaction Monitoring
Uptime Reporting

Alternatives

Sematext Cloud Reviews

Sematext Cloud

Sematext Group

Alternatives

Ekara Reviews

Ekara

ip-label
Testim Reviews

Testim

Tricentis
GSX Gizmo Reviews

GSX Gizmo

GSX Solutions
eG Enterprise Reviews

eG Enterprise

eG Innovations
eG Enterprise Reviews

eG Enterprise

eG Innovations