Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Over 80% of businesses believe they offer an exceptional experience, yet a mere 8% of their stakeholders share that sentiment. Bridge this experience gap effectively by utilizing Ratecard to automate your feedback collection. Our intuitive survey builder allows you to design your questionnaires in just a few minutes. With over 20 question types at your disposal, including CES, CSAT, and NPS (standard/EU), you'll find it easy to gather the information you need. We're committed to helping you enhance your response rates. By leveraging hidden fields and pre-filling them with verified data from your messages, you can save time while generating insightful results. Additionally, allow respondents to skip certain questions, guiding them to the most relevant inquiries. We value feedback from all respondents, including those who may not have had a positive experience, as it helps you improve. Engaging with this feedback can lead to significant enhancements in your overall service delivery.

Description

Throughout the entire customer journey, you can obtain instantaneous feedback from clients to evaluate what aspects are successful and which ones may need improvement. This timely feedback allows you to address any issues that may arise during their experience before it concludes. By gathering, analyzing, and visualizing customer feedback, you can make informed, data-driven choices for your business strategy. Focus on enhancing specific areas that require attention while also celebrating your successes. Transform the positive remarks from your customers into online reviews, such as on Google, which can significantly boost recommendations, foster repeat business, and increase revenue streams. When customers take the time to leave a review, our skilled team of writers is available to craft thoughtful responses on your behalf, creating a meaningful connection and enhancing your reputation among potential clients, while also benefiting your search engine optimization (SEO) efforts. WebPunch operates globally, spanning from the United States to Mexico and even into Russia. Despite our remote setup, our team consistently dedicates time to come together online for engaging and enjoyable activities that foster collaboration. Additionally, this camaraderie strengthens our working relationships and enhances overall productivity.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Easyflow
Wufoo

Integrations

Easyflow
Wufoo

Pricing Details

€9.99 per user per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Ratecard

Founded

2017

Country

Netherlands

Website

get.ratecard.io

Vendor Details

Company Name

WebPunch

Founded

2014

Country

United States

Website

webpunch.com

Product Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Product Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Alternatives

Alternatives

ReputationDefender Reviews

ReputationDefender

Gen Digital
Repup Reviews

Repup

RepUp
Rectangled Reviews

Rectangled

Isometrica Experiences