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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Over 80% of businesses believe they offer an exceptional experience, yet a mere 8% of their stakeholders share that sentiment. Bridge this experience gap effectively by utilizing Ratecard to automate your feedback collection. Our intuitive survey builder allows you to design your questionnaires in just a few minutes. With over 20 question types at your disposal, including CES, CSAT, and NPS (standard/EU), you'll find it easy to gather the information you need. We're committed to helping you enhance your response rates. By leveraging hidden fields and pre-filling them with verified data from your messages, you can save time while generating insightful results. Additionally, allow respondents to skip certain questions, guiding them to the most relevant inquiries. We value feedback from all respondents, including those who may not have had a positive experience, as it helps you improve. Engaging with this feedback can lead to significant enhancements in your overall service delivery.

Description

Enhancing the quantity of reviews begins with ensuring customer satisfaction and engagement. You dedicate yourself to offering the best possible service or product to your clientele. Allow the Ratesight platform to showcase your excellence to the world. By simply inputting a customer's mobile number or email address, the platform initiates the feedback process through customizable SMS or email messages. In cases where you have limited customer contact information, we offer web page integration for lead generation and app support tailored for in-person kiosks. Once customers are added to the system, they can receive consistent marketing communications. They will then be prompted to share how likely they are to rate your business and recommend it to others. This streamlined process not only encourages customers to express their experiences effortlessly but also benefits you. Accumulating ratings boosts your online visibility and helps create a favorable impression for potential customers. Ultimately, a strong collection of reviews can significantly influence the decision-making process of future clients.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Easyflow
Wufoo

Integrations

Easyflow
Wufoo

Pricing Details

€9.99 per user per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Ratecard

Founded

2017

Country

Netherlands

Website

get.ratecard.io

Vendor Details

Company Name

Ratesight

Founded

2016

Country

United States

Website

ratesight.com

Product Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Product Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

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