Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Over 80% of businesses believe they offer an exceptional experience, yet a mere 8% of their stakeholders share that sentiment. Bridge this experience gap effectively by utilizing Ratecard to automate your feedback collection. Our intuitive survey builder allows you to design your questionnaires in just a few minutes. With over 20 question types at your disposal, including CES, CSAT, and NPS (standard/EU), you'll find it easy to gather the information you need. We're committed to helping you enhance your response rates. By leveraging hidden fields and pre-filling them with verified data from your messages, you can save time while generating insightful results. Additionally, allow respondents to skip certain questions, guiding them to the most relevant inquiries. We value feedback from all respondents, including those who may not have had a positive experience, as it helps you improve. Engaging with this feedback can lead to significant enhancements in your overall service delivery.
Description
Enhancing the quantity of reviews begins with ensuring customer satisfaction and engagement. You dedicate yourself to offering the best possible service or product to your clientele. Allow the Ratesight platform to showcase your excellence to the world. By simply inputting a customer's mobile number or email address, the platform initiates the feedback process through customizable SMS or email messages. In cases where you have limited customer contact information, we offer web page integration for lead generation and app support tailored for in-person kiosks. Once customers are added to the system, they can receive consistent marketing communications. They will then be prompted to share how likely they are to rate your business and recommend it to others. This streamlined process not only encourages customers to express their experiences effortlessly but also benefits you. Accumulating ratings boosts your online visibility and helps create a favorable impression for potential customers. Ultimately, a strong collection of reviews can significantly influence the decision-making process of future clients.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Easyflow
No
Wufoo
No
Pricing Details
€9.99 per user per month
Billed annually
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Ratecard
Founded
2017
Country
Netherlands
Website
get.ratecard.io
Vendor Details
Company Name
Ratesight
Founded
2016
Country
United States
Website
ratesight.com
Product Features
Reputation Management
Campaign Management
No
Gamification
No
Response Management
No
Review Generation
No
Review Monitoring
No
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
Product Features
Reputation Management
Campaign Management
No
Gamification
No
Response Management
No
Review Generation
No
Review Monitoring
No
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
No
White Label
No