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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Raindrop serves as an AI-driven monitoring solution aimed at assisting AI-centric organizations in swiftly identifying and addressing challenges within their AI applications. The platform issues real-time notifications when issues arise, providing direct links to relevant events for rapid diagnosis and correction. Users can articulate behaviors using natural language to monitor and evaluate trends, categorize application performance by specific use cases, and register explicit user feedback such as dislikes or regenerations through the SDK. The dashboard of Raindrop delivers valuable insights into user interactions, emphasizing frequent issues like problems with context retention, ambiguous responses, or incomplete replies. By integrating with Slack, it ensures that teams receive timely updates about any irregularities. Raindrop has proven crucial in uncovering hidden bugs, gaining insights into user behavior, and guiding enhancements to products. Moreover, its ability to streamline communication and facilitate data-driven decisions makes it an indispensable tool for modern AI development teams.

Description

Enhance team efficiency by directing alerts to the appropriate individuals, facilitating swift collaboration and resolution of issues. By ensuring that alerts reach the right recipients, you can minimize the time taken to acknowledge and rectify incidents. Our complete ChatOps experience seamlessly integrates with your existing tools, offering incident timelines and reporting functionalities that support blameless post-incident analysis. Foster engagement by meeting individuals in their work environments; our mobile-first solutions utilize machine learning to provide on-call accessibility from any location. Splunk On-Call streamlines incident management processes, alleviating alert fatigue and promoting higher uptime rates. Utilize Splunk On-Call to optimize your on-call schedules and escalation frameworks, automating everything from rotations to overrides. Our platform delivers contextual alert details, machine learning-based suggestions, and enhances collaboration to efficiently tackle issues, all while meticulously documenting crucial remediation information for future reference. This allows teams to not only resolve incidents promptly but also to learn from them to improve future responses.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Slack
Bugsnag
Checkly
DNS Check
Dynatrace
Exigence
FireHydrant
Healthchecks.io
Jira
Jira Work Management
New Relic
Salesforce
ServiceNow
SolarWinds AppOptics
SolarWinds Network Performance Monitor (NPM)
SolarWinds Pingdom
Splunk Cloud Platform
UptimeRobot
Workato
eG Enterprise

Integrations

Slack
Bugsnag
Checkly
DNS Check
Dynatrace
Exigence
FireHydrant
Healthchecks.io
Jira
Jira Work Management
New Relic
Salesforce
ServiceNow
SolarWinds AppOptics
SolarWinds Network Performance Monitor (NPM)
SolarWinds Pingdom
Splunk Cloud Platform
UptimeRobot
Workato
eG Enterprise

Pricing Details

$65 per month
Free Trial
Free Version

Pricing Details

$27.00/month/user
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Raindrop

Country

United States

Website

www.raindrop.ai/

Vendor Details

Company Name

Splunk

Founded

2004

Country

United States

Website

www.splunk.com

Product Features

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

Product Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Log Management

Archiving
Audit Trails
Compliance Reporting
Consolidation
Data Visualization
Event Logs
Network Logs
Remediation
Syslogs
Thresholds
Web Logs

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Alternatives

Alternatives

Opsgenie Reviews

Opsgenie

Atlassian