Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The speed and scale of translation have surged dramatically in recent years. Clients now anticipate that all communications will be conducted in their preferred language, and businesses are finding it challenging to keep up with this rising expectation. Concurrently, Language Service Providers and professional translators face the pressure to produce more content at a quicker pace, all while maintaining high-quality standards. The traditional methods are no longer sufficient to meet these demands. The translation industry is undergoing significant transformation, with new platforms emerging and processes being refined to cater to the increasing needs. The latest advancements in translation technology are designed to serve everyone involved, from content creators to freelance translators. To guarantee comprehensive end-to-end security, it is essential to implement solutions that effectively link all participants in the translation process. With a diverse array of security measures available, everyone from large enterprises to independent translators can feel confident in their data protection. This evolution is not only about speed but also about fostering collaboration and trust among all parties.
Description
Requestor serves as a versatile helpdesk solution, enabling you to handle customer support and internal team requests seamlessly through various channels including email, phone, or chat. Everything is conveniently centralized in one platform, which helps in organizing communications in ticket format – encompassing emails, calls, and chats – for a clear and efficient dialogue. Mastering the management of Requestor is remarkably straightforward, allowing you to become proficient in just an hour or two, even if you're new to such systems. Moreover, it can easily integrate with your existing CRM or ERP solutions, ensuring you can oversee all operations from a single interface. We prioritize flexibility in our offerings, allowing you to select between a cloud-hosted solution or an on-premises option hosted on your own server, with all functionalities accessible regardless of the choice you make. This adaptability ensures that Requestor aligns perfectly with your requirements and enhances your operational efficiency.
API Access
Has API
No
API Access
Has API
No
Integrations
Intento
No
PolyAnalyst
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$40 per user per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
RWS Group
Country
United Kingdom
Website
www.rws.com/translation/language-cloud/
Vendor Details
Company Name
Requestor Technologies
Founded
2013
Country
Czech Republic
Website
www.requestor.com
Product Features
Computer Assisted Translation
Collaboration
No
Localization Automation
No
Machine Translation
No
Marketing Management
No
Permission Management
No
Project Tracking
No
Quality Control
No
Resource Management
No
Terminology Management
No
Translation Analytics
No
Translator Database
No
Version Control
No
Website Translation
No
Workflow Management
No
Translation Management
Billing & Invoicing
No
CRM
No
Collaboration
No
For Software
No
For Websites
No
Localization Automation
No
Machine Translation
No
Marketing Management
No
Order Management
No
Permission Management
No
Project Tracking
No
Quality Control
No
Quotes / Estimates
No
Resource Management
No
Terminology Management
No
Translation Analytics
No
Translator Database
No
Version Control
No
Workflow Management
No
Product Features
Help Desk
Alerts / Escalation
Yes
Automated Routing
Yes
Community Forums
No
Customizable Branding
Yes
Document Storage
Yes
Email Integration
Yes
IT Asset Management
Yes
Incident Management
Yes
Interaction Tracking
Yes
Knowledge Base
Yes
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
Yes
Multiple Brands / Products
No
Network Monitoring
Yes
Real-time Chat
Yes
Self Service Portal
Yes
Service Level Agreement (SLA) Management
Yes
Ticket Management
Yes