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Description
The speed and scale of translation have surged dramatically in recent years. Clients now anticipate that all communications will be conducted in their preferred language, and businesses are finding it challenging to keep up with this rising expectation. Concurrently, Language Service Providers and professional translators face the pressure to produce more content at a quicker pace, all while maintaining high-quality standards. The traditional methods are no longer sufficient to meet these demands. The translation industry is undergoing significant transformation, with new platforms emerging and processes being refined to cater to the increasing needs. The latest advancements in translation technology are designed to serve everyone involved, from content creators to freelance translators. To guarantee comprehensive end-to-end security, it is essential to implement solutions that effectively link all participants in the translation process. With a diverse array of security measures available, everyone from large enterprises to independent translators can feel confident in their data protection. This evolution is not only about speed but also about fostering collaboration and trust among all parties.
Description
Requestor serves as a versatile helpdesk solution, enabling you to handle customer support and internal team requests seamlessly through various channels including email, phone, or chat. Everything is conveniently centralized in one platform, which helps in organizing communications in ticket format – encompassing emails, calls, and chats – for a clear and efficient dialogue. Mastering the management of Requestor is remarkably straightforward, allowing you to become proficient in just an hour or two, even if you're new to such systems. Moreover, it can easily integrate with your existing CRM or ERP solutions, ensuring you can oversee all operations from a single interface. We prioritize flexibility in our offerings, allowing you to select between a cloud-hosted solution or an on-premises option hosted on your own server, with all functionalities accessible regardless of the choice you make. This adaptability ensures that Requestor aligns perfectly with your requirements and enhances your operational efficiency.
API Access
Has API
API Access
Has API
Integrations
Intento
PolyAnalyst
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$40 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
RWS Group
Country
United Kingdom
Website
www.rws.com/translation/language-cloud/
Vendor Details
Company Name
Requestor Technologies
Founded
2013
Country
Czech Republic
Website
www.requestor.com
Product Features
Computer Assisted Translation
Collaboration
Localization Automation
Machine Translation
Marketing Management
Permission Management
Project Tracking
Quality Control
Resource Management
Terminology Management
Translation Analytics
Translator Database
Version Control
Website Translation
Workflow Management
Translation Management
Billing & Invoicing
CRM
Collaboration
For Software
For Websites
Localization Automation
Machine Translation
Marketing Management
Order Management
Permission Management
Project Tracking
Quality Control
Quotes / Estimates
Resource Management
Terminology Management
Translation Analytics
Translator Database
Version Control
Workflow Management
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management