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Average Ratings 30 Ratings

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support

Description

The RIWI platform stands out as a top contender in the realm of alternative survey and sampling methods. With our advanced web-intercept technologies and innovative survey tools, we empower researchers to access millions of varied respondents, including those participating in surveys for the first time, hard-to-reach populations, and individuals located in remote areas. By analyzing a diverse range of web traffic, our platform can swiftly and precisely connect pertinent samples to surveys, all without geographic limitations. Our proprietary and validated web intercept technologies, such as Random Domain Intercept Technology (RDIT), facilitate the quick acquisition and evaluation of substantial samples reflecting a wide array of genuinely randomized human opinions and perceptions. We offer both anonymous surveys and those enriched with personally identifiable information (PII) to engaged web users. Our focus on user engagement and retention is supported by years of practical experience, extensive testing, and ongoing development, ensuring a superior online survey experience. We place a strong emphasis on both speed and accuracy, and our surveys are meticulously optimized for seamless use across all device platforms, ultimately enhancing the quality and reliability of the data collected. Each step in our process is designed to support researchers in obtaining meaningful insights efficiently.

Description

A prominent player in the realm of survey solutions, responding to 20 million inquiries each day. Maintain a competitive advantage by genuinely grasping your customers' perspectives. Customer satisfaction surveys enable you to engage with individuals across various interaction points, revealing their desires, needs, and expectations. Discover the effectiveness of your strategies and areas needing improvement directly through employee feedback. Assess workforce satisfaction, perform comprehensive reviews, or distribute compliance assessments. Regardless of your role, be it in HR or as a team leader, employee surveys provide the insights you require. Gain access to global opinions at your convenience—market research surveys simplify the process of gathering feedback from both current and potential customers, evaluating concepts, and measuring brand recognition. Become part of the 98% of Fortune 500 companies that trust SurveyMonkey for data powered by the people. With the ability to analyze trends and preferences, you can make informed decisions that lead to greater success.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Aislelabs No 
Applaud No 
ClicData No 
DataLion No 
Datameer No 
Desktop.com No 
Engage2Serve No 
Formstack No 
Formstack Documents No 
Hexowatch No 
HubSpot Data Hub No 
Maintenance Care No 
Mindspun No 
ScrumGenius No 
UserVoice No 
VisitorTrack No 
VizualSurvey No 
Workona No 
Zoho CRM Plus No 
theEMPLOYEEapp No 

Integrations

Aislelabs Yes 
Applaud Yes 
ClicData Yes 
DataLion Yes 
Datameer Yes 
Desktop.com Yes 
Engage2Serve Yes 
Formstack Yes 
Formstack Documents Yes 
Hexowatch Yes 
HubSpot Data Hub Yes 
Maintenance Care Yes 
Mindspun Yes 
ScrumGenius Yes 
UserVoice Yes 
VisitorTrack Yes 
VizualSurvey Yes 
Workona Yes 
Zoho CRM Plus Yes 
theEMPLOYEEapp Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$25 per user per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

RIWI

Country

United States

Website

riwi.com/technology/

Vendor Details

Company Name

SurveyMonkey

Founded

1999

Country

United States

Website

www.surveymonkey.com

Product Features

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Forms Automation

Approval Process Control No 
Archiving & Retention No 
Collaboration No 
Document Indexing No 
Drag & Drop No 
Full Text Search No 
Remote Document Access No 
Rules-Based Workflow No 
Text Editing No 
Version Control No 

Market Research

Benchmarking No 
Compensation Management No 
Data Management Yes 
Email / Online Yes 
Face-to-Face No 
Panel Management No 
Paper-Based Yes 
Phone-Based No 
Sample Management No 
Statistical Analysis Yes 
Survey Management Yes 

NPS

Polling

Data Analysis Tools Yes 
Email Distribution Yes 
Feedback Collection Yes 
Live Results Tracking Yes 
Multiple Question Types No 
Online Polling Yes 
Phone Polling No 
Presentation Tools No 
Q & A No 
SMS Polling No 
Skip Logic Yes 
Supports Audio / Images / Video Yes 

Survey

Custom Survey URLs Yes 
Data Analysis Tools No 
Email Marketing Yes 
Mobile Survey No 
Offline Response Collection No 
Paper Survey No 
Question Branching No 
Question Library No 
Site Intercept Survey No 
Skip Logic No 
Supports Audio / Images / Video No 

Alternatives

Alternatives

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