Average Ratings 1 Rating
Average Ratings 0 Ratings
Description
Quo transforms business communications by merging phone calls, texts, and customer data into a shared, AI-driven environment. Its standout feature, Sona, acts as a virtual answering agent available 24/7 to engage callers, provide business-specific answers, and transfer conversations as needed. The platform gives businesses full oversight with unified conversation threads that consolidate every interaction across channels. Built-in CRM capabilities allow teams to manage contacts, add notes, and maintain context throughout the customer journey. Quo AI further boosts productivity with features like real-time transcription, call summaries, actionable recommendations, and AI-driven tags that automatically categorize interactions. Collaboration tools such as shared numbers, group calling, and warm transfers ensure smooth teamwork, while analytics provide managers with insight into performance trends. Customizable workflows, including scheduled messages, auto-replies, and full call flow control, give businesses flexibility to tailor communication. Backed by thousands of positive G2 reviews and trusted by over 60,000 companies, Quo is a proven solution for growing businesses that want faster, smarter, and more connected customer support.
Description
You have the option to select a new phone number from anywhere in Europe or beyond, enabling you to establish your virtual office in your preferred location! Alternatively, you can retain your current phone number while integrating the eReceptionist suite of services for added benefits. With user-friendly video conferencing tools, you can enhance remote work capabilities and foster improved communication both within your team and with clients. Your voicemails can be conveniently transcribed, giving you the ability to read them through email or SMS notifications. Additionally, you can create a personalized welcome message, professionally recorded by voice actors, tailored specifically for your business. Furthermore, the availability of iPhone and Android applications allows you to make outbound calls using your eReceptionist number directly from your mobile device or tablet, ensuring seamless connectivity on the go. This comprehensive service suite truly empowers your business to operate efficiently and effectively in today's digital landscape.
API Access
Has API
No
API Access
Has API
No
Integrations
Axis LMS
Yes
Chatlease
Yes
Google Contacts
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
SalesMachines.ai
Yes
Slack
Yes
Speak
Yes
Stackreaction
Yes
Trellus
Yes
Integrations
Axis LMS
No
Chatlease
No
Google Contacts
No
HubSpot CRM
No
HubSpot Customer Platform
No
SalesMachines.ai
No
Slack
No
Speak
No
Stackreaction
No
Trellus
No
Pricing Details
$19 per user per month
Free Trial
Yes
Free Version
No
Pricing Details
€7.50 per user
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Quo
Founded
2018
Country
United States
Website
www.quo.com
Vendor Details
Company Name
eReceptionist
Country
Ireland
Website
www.ereceptionist.eu/
Product Features
Business Phone Systems
Call Logging
Yes
Call Monitoring
No
Call Recording
Yes
Call Routing
Yes
Employee Directory
No
IVR / Voice Recognition
Yes
Mobile Access
Yes
Virtual Call Center
No
Web Conferencing
No
Business VoIP
Call Parking
No
Call Recording
Yes
Contact Management
Yes
Encryption
No
IVR / Voice Recognition
No
Ring Groups
Yes
SIP Trunking
No
Unified Communications
Yes
Voice Quality Enhancement
No
Cloud PBX
Call Recording
Yes
Call Routing
Yes
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Virtual Extensions
No
Web Conferencing
No
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Unified Communications
No
Voice Quality Enhancement
No