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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Create your own messaging platform complete with chat and video call capabilities in just a few minutes by utilizing the QuickBlox chat API and SDK. QuickBlox offers an instant messaging API that seamlessly integrates chat and calling features into any application, whether it be for Android, iOS, or the web. It encompasses all the essential functionalities needed to develop a top-notch messaging app, including high-quality one-on-one and group calls powered by WebRTC. Additionally, it provides flexible data and file storage solutions that enhance your messaging experience. You can easily integrate ongoing business workflows with real-time alerts and notifications, as well as share and link a wide array of file types, including images, audio, video, documents, and more. QuickBlox is currently utilized by over 30,000 software developers and organizations around the globe. As a HIPAA-compliant chat solution, QuickBlox is trusted by healthcare providers worldwide, catering to a diverse clientele that ranges from large corporations managing millions of healthcare and insurance records to innovative startups relying on our services for their telemedicine communication needs. This versatility highlights the effectiveness of QuickBlox in meeting various industry demands.

Description

This Communications Platform as a Service (CPaaS), equipped with an API and low-code capabilities, is tailored to assist enterprises in minimizing expenses, simplifying processes, and expediting IT initiatives. Users can quickly design and automate customer journeys using an intuitive drag-and-drop editor filled with robust building blocks (nodes). Transitioning to low-code development can significantly shorten the time required to launch new applications and customer journeys. The platform allows for the seamless consumption of events from current systems to initiate customer communication workflows. It enables the integration of customer interactions with backend systems, facilitating comprehensive automation from start to finish. Users can effortlessly test, deploy, and make iterative adjustments to workflows within a secure and scalable serverless framework. Additionally, the platform boasts a rich array of communication APIs and SDKs, including options for SMS, voice, push notifications, RCS, WhatsApp, and video, allowing businesses to connect with customers on their chosen channels. This flexibility not only enhances customer engagement but also streamlines operational efficiency across various platforms.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

BasicOps
Cal ID
MarketplaceSoftware.com
NiCE CXone Mpower
Q-Consultation
Quickwork
Recall.ai
Rootly
Salesforce Agentforce Service
ServiceNow
Stackreaction
Webex Campaign
Webex Engage
Webex Notify
WhatsApp
Zendesk
toby

Integrations

BasicOps
Cal ID
MarketplaceSoftware.com
NiCE CXone Mpower
Q-Consultation
Quickwork
Recall.ai
Rootly
Salesforce Agentforce Service
ServiceNow
Stackreaction
Webex Campaign
Webex Engage
Webex Notify
WhatsApp
Zendesk
toby

Pricing Details

$99 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

QuickBlox

Founded

2009

Country

United Kingdom

Website

quickblox.com

Vendor Details

Company Name

Cisco

Founded

1984

Country

United States

Website

imimobile.com/products/webex-connect

Product Features

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Product Features

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Customer Journey Mapping Tools

Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates

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