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Description
Enhance your sales capabilities and accelerate the onboarding process through immersive, AI-driven role-play simulations, insightful analytics, and tailored coaching solutions. Quantified’s AI sales simulator functions similarly to a flight simulator, presenting a unique, engaging, and effective platform for your sales representatives to regularly practice using personalized avatars. By leveraging Quantified, organizations can offer high-quality, customized feedback based on recorded performance metrics, benchmarking, and AI insights, ultimately leading to improved results. This platform allows you to move beyond mere memorization of messages, enabling an in-depth assessment of individual strengths and weaknesses to unlock hidden potential and elevate sales performance. Additionally, Quantified crafts engaging and realistic simulations of genuine customer interactions for every member of your sales team, delivering immediate performance feedback enriched with a targeted coaching strategy aimed at enhancing specific behavioral skills that have been shown to boost sales outcomes. With this innovative approach, your team will not only refine their skills but also gain the confidence needed to excel in real-world sales scenarios.
Description
Reddy is a CX Intelligence platform that uses artificial intelligence to help enterprise contact centers train, coach, and support customer service agents throughout their entire lifecycle. The platform combines AI-powered simulation training, live conversation assistance, quality monitoring, and personalized coaching within a single intelligent system. Simulation Training allows agents to practice challenging calls, chats, and emails before interacting with real customers, improving confidence and preparedness. During live interactions, the Live Assist Co-Pilot delivers contextual guidance and recommendations so agents can respond accurately without searching through documentation. Reddy automatically reviews every customer conversation to identify performance trends, generate coaching opportunities, and provide actionable feedback tailored to each individual agent. Customer interaction data is transformed into organizational intelligence that can be shared across learning and development, quality assurance, operations, and leadership teams. The platform's automated setup minimizes implementation effort while continuously adapting to an organization's best practices. Built on modern AI, Reddy enables businesses to improve call quality, shorten onboarding time, and create a connected feedback loop that drives ongoing performance improvement. Reddy helps enterprise contact centers transform customer conversations into measurable improvements for agents, managers, and the broader organization.
API Access
Has API
API Access
Has API
Integrations
Salesforce
Zendesk
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Quantified.ai
Founded
2012
Country
United States
Website
www.quantified.ai/
Vendor Details
Company Name
Reddy
Founded
2019
Website
reddy.io
Product Features
Sales Coaching
Assessments
Audio / Video Conferencing
Built-In Course Authoring
Call Recording
Gamification
Goal Setting / Tracking
Learning Plans
Onboarding
Performance Metrics
Sales Training
Analytics / Reporting
Assessment Management
Built-in Course Authoring
Certification Management
Customizable Branding
Gamification
Learning Management
Microlearning
Onboarding
Practice Tools
Progress Tracking
Video Assessments