Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Enhance your sales capabilities and accelerate the onboarding process through immersive, AI-driven role-play simulations, insightful analytics, and tailored coaching solutions. Quantified’s AI sales simulator functions similarly to a flight simulator, presenting a unique, engaging, and effective platform for your sales representatives to regularly practice using personalized avatars. By leveraging Quantified, organizations can offer high-quality, customized feedback based on recorded performance metrics, benchmarking, and AI insights, ultimately leading to improved results. This platform allows you to move beyond mere memorization of messages, enabling an in-depth assessment of individual strengths and weaknesses to unlock hidden potential and elevate sales performance. Additionally, Quantified crafts engaging and realistic simulations of genuine customer interactions for every member of your sales team, delivering immediate performance feedback enriched with a targeted coaching strategy aimed at enhancing specific behavioral skills that have been shown to boost sales outcomes. With this innovative approach, your team will not only refine their skills but also gain the confidence needed to excel in real-world sales scenarios.
Description
Reddy is a CX Intelligence platform that uses artificial intelligence to help enterprise contact centers train, coach, and support customer service agents throughout their entire lifecycle. The platform combines AI-powered simulation training, live conversation assistance, quality monitoring, and personalized coaching within a single intelligent system. Simulation Training allows agents to practice challenging calls, chats, and emails before interacting with real customers, improving confidence and preparedness. During live interactions, the Live Assist Co-Pilot delivers contextual guidance and recommendations so agents can respond accurately without searching through documentation. Reddy automatically reviews every customer conversation to identify performance trends, generate coaching opportunities, and provide actionable feedback tailored to each individual agent. Customer interaction data is transformed into organizational intelligence that can be shared across learning and development, quality assurance, operations, and leadership teams. The platform's automated setup minimizes implementation effort while continuously adapting to an organization's best practices. Built on modern AI, Reddy enables businesses to improve call quality, shorten onboarding time, and create a connected feedback loop that drives ongoing performance improvement. Reddy helps enterprise contact centers transform customer conversations into measurable improvements for agents, managers, and the broader organization.
API Access
Has API
No
API Access
Has API
No
Integrations
Salesforce
No
Zendesk
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Quantified.ai
Founded
2012
Country
United States
Website
www.quantified.ai/
Vendor Details
Company Name
Reddy
Founded
2019
Website
reddy.io
Product Features
Sales Coaching
Assessments
No
Audio / Video Conferencing
No
Built-In Course Authoring
No
Call Recording
No
Gamification
No
Goal Setting / Tracking
No
Learning Plans
No
Onboarding
No
Performance Metrics
No
Sales Training
Analytics / Reporting
No
Assessment Management
No
Built-in Course Authoring
No
Certification Management
No
Customizable Branding
No
Gamification
No
Learning Management
No
Microlearning
No
Onboarding
No
Practice Tools
No
Progress Tracking
No
Video Assessments
No