Solidroad Description

Solidroad is an innovative training platform that leverages artificial intelligence to enhance the skills of customer support teams, functioning similarly to a "flight simulator" for their training needs. This platform enables teams to deliver customized training experiences on a large scale through its simulation tool, where representatives can engage in mock calls with an AI while receiving tailored coaching and constructive feedback. In addition to training, Solidroad offers comprehensive solutions for hiring and onboarding, making it a valuable resource for some of the most prominent contact center and customer support organizations worldwide. By utilizing advanced simulation techniques, Solidroad ensures that teams are well-prepared to handle real-world customer interactions effectively.

Pricing

Pricing Starts At:
$10 per user per month

Integrations

No Integrations at this time

Reviews

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Company Details

Company:
Solidroad
Headquarters:
Ireland
Website:
www.solidroad.com

Media

Solidroad Screenshot 1
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Product Details

Platforms
Web-Based
Types of Training
Live Training (Online)
Customer Support
Online Support

Solidroad Features and Options

Sales Training Software

Analytics / Reporting
Assessment Management
Built-in Course Authoring
Certification Management
Customizable Branding
Gamification
Learning Management
Microlearning
Onboarding
Practice Tools
Progress Tracking
Video Assessments

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