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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Quadrant offers tailored workforce solutions designed to cater to various sectors such as mining, petroleum, civil engineering, construction, and renewable energy. Our approach includes a comprehensive workforce playbook that addresses organizational needs, alleviates workload pressures, and supports both short-term and long-term employment arrangements to tackle specific challenges and seize opportunities. We provide adaptable staffing solutions that align with your requirements. You can choose from our pool of meticulously vetted skilled professionals or allow us to create an integrated team equipped with advanced software and tools to ensure efficient and high-performance delivery of your projects. If you are a qualified industry expert with a solid work ethic and the adaptability to engage in both temporary and ongoing roles that match your expertise, we encourage you to express your interest by completing our recruitment forms with Quadrant today. By doing so, you open the door to exciting opportunities in a dynamic workforce environment.

Description

Supercharged ITSM. One platform for service, projects, and enterprise integration and automation. Are you struggling to keep up with the volume and repetitive nature of service requests? You can automate routine tasks with supercharged IT service management software and eliminate the need for manual labor. Drive self-service adoption, triage tickets, easily expand to ESM, automatically resolve tickets for user/group management, onboarding/offboarding, name changes, and more with a single click. IT service management (ITSM), systems are rapidly evolving. Download this report to learn about key drivers for top quadrant vendors. This guide will help you in your selection process. To gain a better understanding about ITSM vendor strengths, and emerging requirements, download the Info-Tech 2022 ITSM software Quadrant and Customer Viewpoint report.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Azure Marketplace Yes 
BeyondTrust Cloud Privilege Broker No 
LawTrac Yes 
Mitratech LegalHold Yes 
Sassafras AllSight No 
TeamDynamix PPM No 
Virima No 

Integrations

Azure Marketplace No 
BeyondTrust Cloud Privilege Broker Yes 
LawTrac No 
Mitratech LegalHold No 
Sassafras AllSight Yes 
TeamDynamix PPM Yes 
Virima Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Quadrant

Country

Australia

Website

www.quadrantworkforce.com

Vendor Details

Company Name

TeamDynamix

Founded

2001

Country

United States

Website

www.teamdynamix.com/it-service-management-itsm/

Product Features

Workforce Management

Budgeting & Forecasting Yes 
Contractor Management No 
Employee Lifecycle Management No 
Labor Projection No 
Performance Appraisal No 
Recruiting Management Yes 
Scheduling Yes 
Skills Tracking No 
Time & Attendance Yes 
Variable Workforce Yes 

Product Features

Help Desk

Alerts / Escalation Yes 
Automated Routing Yes 
Community Forums Yes 
Customizable Branding Yes 
Document Storage Yes 
Email Integration Yes 
IT Asset Management Yes 
Incident Management Yes 
Interaction Tracking Yes 
Knowledge Base Yes 
Known Issue Management Yes 
Live Chat Yes 
Multi-Channel Communication Yes 
Multiple Brands / Products Yes 
Network Monitoring Yes 
Real-time Chat Yes 
Self Service Portal Yes 
Service Level Agreement (SLA) Management Yes 
Ticket Management Yes 

ITSM

Asset Tracking No 
Availability Management Yes 
Change Management Yes 
Configuration Management Yes 
Contract/License Management No 
Dashboard Yes 
Incident Management Yes 
Problem Management Yes 
Project Management No 
Release & Deployment Management No 
Self Service Portal Yes 

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