Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Quadrant offers tailored workforce solutions designed to cater to various sectors such as mining, petroleum, civil engineering, construction, and renewable energy. Our approach includes a comprehensive workforce playbook that addresses organizational needs, alleviates workload pressures, and supports both short-term and long-term employment arrangements to tackle specific challenges and seize opportunities. We provide adaptable staffing solutions that align with your requirements. You can choose from our pool of meticulously vetted skilled professionals or allow us to create an integrated team equipped with advanced software and tools to ensure efficient and high-performance delivery of your projects. If you are a qualified industry expert with a solid work ethic and the adaptability to engage in both temporary and ongoing roles that match your expertise, we encourage you to express your interest by completing our recruitment forms with Quadrant today. By doing so, you open the door to exciting opportunities in a dynamic workforce environment.
Description
Supercharged ITSM. One platform for service, projects, and enterprise integration and automation. Are you struggling to keep up with the volume and repetitive nature of service requests? You can automate routine tasks with supercharged IT service management software and eliminate the need for manual labor. Drive self-service adoption, triage tickets, easily expand to ESM, automatically resolve tickets for user/group management, onboarding/offboarding, name changes, and more with a single click. IT service management (ITSM), systems are rapidly evolving. Download this report to learn about key drivers for top quadrant vendors. This guide will help you in your selection process. To gain a better understanding about ITSM vendor strengths, and emerging requirements, download the Info-Tech 2022 ITSM software Quadrant and Customer Viewpoint report.
API Access
Has API
No
API Access
Has API
No
Integrations
Azure Marketplace
Yes
BeyondTrust Cloud Privilege Broker
No
LawTrac
Yes
Mitratech LegalHold
Yes
Sassafras AllSight
No
TeamDynamix PPM
No
Virima
No
Integrations
Azure Marketplace
No
BeyondTrust Cloud Privilege Broker
Yes
LawTrac
No
Mitratech LegalHold
No
Sassafras AllSight
Yes
TeamDynamix PPM
Yes
Virima
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Quadrant
Country
Australia
Website
www.quadrantworkforce.com
Vendor Details
Company Name
TeamDynamix
Founded
2001
Country
United States
Website
www.teamdynamix.com/it-service-management-itsm/
Product Features
Workforce Management
Budgeting & Forecasting
Yes
Contractor Management
No
Employee Lifecycle Management
No
Labor Projection
No
Performance Appraisal
No
Recruiting Management
Yes
Scheduling
Yes
Skills Tracking
No
Time & Attendance
Yes
Variable Workforce
Yes
Product Features
Help Desk
Alerts / Escalation
Yes
Automated Routing
Yes
Community Forums
Yes
Customizable Branding
Yes
Document Storage
Yes
Email Integration
Yes
IT Asset Management
Yes
Incident Management
Yes
Interaction Tracking
Yes
Knowledge Base
Yes
Known Issue Management
Yes
Live Chat
Yes
Multi-Channel Communication
Yes
Multiple Brands / Products
Yes
Network Monitoring
Yes
Real-time Chat
Yes
Self Service Portal
Yes
Service Level Agreement (SLA) Management
Yes
Ticket Management
Yes
ITSM
Asset Tracking
No
Availability Management
Yes
Change Management
Yes
Configuration Management
Yes
Contract/License Management
No
Dashboard
Yes
Incident Management
Yes
Problem Management
Yes
Project Management
No
Release & Deployment Management
No
Self Service Portal
Yes