Average Ratings 0 Ratings
Average Ratings 89 Ratings
Description
Experience a top-tier queue management solution with Qtrac®, a cloud-based platform designed for virtual queuing and appointment scheduling. Every day, countless customers navigate their wait times seamlessly thanks to Qtrac's innovative system. Discover why both boutique shops and some of the largest corporations across the nation opt for Qtrac to enhance their customer experience. It's widely acknowledged that waiting in line is a source of frustration for many customers. With virtual queuing, patrons regain control over their time, leading to higher levels of satisfaction and increased brand loyalty. This system eradicates the need for physical lines and overcrowding, allowing businesses to manage visitors effectively while gaining valuable insights into their preferences before service. Additionally, businesses can optimize their operational efficiency by controlling workloads and occupancy levels. With appointment scheduling, organizations can manage their capacity effectively, while mobile queuing fosters better engagement and connections with customers. Personalized communication enhances the customer experience, reducing frustration and fostering loyalty to the brand. Furthermore, appointment reminders ensure customers arrive punctually and minimize the risk of no-shows, while wait-time notifications can open new avenues for marketing and advertising. Ultimately, Qtrac® transforms the way businesses interact with their customers, making waiting a thing of the past.
Description
A virtual waiting room is a page that keeps visitors away from busy websites and then feeds them back to the protected site at a pace it can handle, while maintaining responsiveness and performance.
Websites can handle sudden or unexpected peaks in traffic without a website crash. It also means that websites don't have to waste energy on additional servers when they are not busy. This makes it green tech, if implemented correctly.
Fair virtual waiting rooms return visitors in first-come first-served fashion. A good virtual waiting area should keep visitors informed about their progress and the remaining wait time.
A crashed website is the worst thing for your business. High-demand sales not only damage your servers but also damage your reputation. Smooth branding can help you protect your customers' goodwill.
Our original patented virtual waiting room technology allows you to show your customers that fairness is important while providing a fully branded customer journey.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Amazon CloudFront
No
Android
No
Apple iOS
No
Cloudflare
No
Google Tag Manager
No
Java
No
JavaScript
No
Magento
No
Node.js
No
PHP
No
Integrations
Amazon CloudFront
Yes
Android
Yes
Apple iOS
Yes
Cloudflare
Yes
Google Tag Manager
Yes
Java
Yes
JavaScript
Yes
Magento
Yes
Node.js
Yes
PHP
Yes
Pricing Details
$216.90 per month
Free Trial
No
Free Version
No
Pricing Details
Free
You can create a Virtual Waiting Room on our Free Tier right now. Our Free Tier gives you more than any other Virtual Waiting Room provider, and is ideal if you want to try out Queue-Fair, with full Portal access and a range of branding options for your Queue Pages included. You won't find a more comprehensive free Virtual Waiting Room or free online queue offering anywhere.
If you are running a busier website or mobile app, require full HTML control, need multiple queues or Queue-Fair's advanced security features, then our Unlimited Service is better suited to your needs. We have a range of pricing plans to suit your use-case and offer a 25% discount guarantee against any comparable surge protection quote, so you can be sure of getting the best rates from us - full details. We are also happy to arrange a Free Trial for you.
There is no limit to the size of the queue (capacity) on either plan - Queue-Fair will queue as many people as you need, and add them to the queue as fast as they arrive.
If you are running a busier website or mobile app, require full HTML control, need multiple queues or Queue-Fair's advanced security features, then our Unlimited Service is better suited to your needs. We have a range of pricing plans to suit your use-case and offer a 25% discount guarantee against any comparable surge protection quote, so you can be sure of getting the best rates from us - full details. We are also happy to arrange a Free Trial for you.
There is no limit to the size of the queue (capacity) on either plan - Queue-Fair will queue as many people as you need, and add them to the queue as fast as they arrive.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Qtrac
Country
United States
Website
qtrac.com
Vendor Details
Company Name
Queue-Fair
Founded
2004
Country
United Kingdom
Website
queue-fair.com
Product Features
Appointment Scheduling
Appointment Reminders
No
Automated Scheduling
No
Calendar Sync
No
Client Database
No
Group Scheduling
No
Mobile Access
No
Multi-Location
No
Online Booking
No
Online Payments
No
Recurring Appointments
No
Room Booking Management
No
Queue Management
Appointment Scheduling
No
Calendar
No
Communication Tools
No
Contactless
No
Customer Surveys
No
Dashboard
No
For Banks
No
For Government
No
For Healthcare
No
For Restaurants
No
For Retail
No
SMS Marketing
No
Supports Multiple Counters
No
Virtual Queue
No