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Average Ratings 89 Ratings

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support

Description

Experience a top-tier queue management solution with Qtrac®, a cloud-based platform designed for virtual queuing and appointment scheduling. Every day, countless customers navigate their wait times seamlessly thanks to Qtrac's innovative system. Discover why both boutique shops and some of the largest corporations across the nation opt for Qtrac to enhance their customer experience. It's widely acknowledged that waiting in line is a source of frustration for many customers. With virtual queuing, patrons regain control over their time, leading to higher levels of satisfaction and increased brand loyalty. This system eradicates the need for physical lines and overcrowding, allowing businesses to manage visitors effectively while gaining valuable insights into their preferences before service. Additionally, businesses can optimize their operational efficiency by controlling workloads and occupancy levels. With appointment scheduling, organizations can manage their capacity effectively, while mobile queuing fosters better engagement and connections with customers. Personalized communication enhances the customer experience, reducing frustration and fostering loyalty to the brand. Furthermore, appointment reminders ensure customers arrive punctually and minimize the risk of no-shows, while wait-time notifications can open new avenues for marketing and advertising. Ultimately, Qtrac® transforms the way businesses interact with their customers, making waiting a thing of the past.

Description

A virtual waiting room is a page that keeps visitors away from busy websites and then feeds them back to the protected site at a pace it can handle, while maintaining responsiveness and performance. Websites can handle sudden or unexpected peaks in traffic without a website crash. It also means that websites don't have to waste energy on additional servers when they are not busy. This makes it green tech, if implemented correctly. Fair virtual waiting rooms return visitors in first-come first-served fashion. A good virtual waiting area should keep visitors informed about their progress and the remaining wait time. A crashed website is the worst thing for your business. High-demand sales not only damage your servers but also damage your reputation. Smooth branding can help you protect your customers' goodwill. Our original patented virtual waiting room technology allows you to show your customers that fairness is important while providing a fully branded customer journey.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Amazon CloudFront No 
Android No 
Apple iOS No 
Cloudflare No 
Google Tag Manager No 
Java No 
JavaScript No 
Magento No 
Node.js No 
PHP No 
Python No 
React No 
Ruby No 
WooCommerce No 
WordPress No 

Integrations

Amazon CloudFront Yes 
Android Yes 
Apple iOS Yes 
Cloudflare Yes 
Google Tag Manager Yes 
Java Yes 
JavaScript Yes 
Magento Yes 
Node.js Yes 
PHP Yes 
Python Yes 
React Yes 
Ruby Yes 
WooCommerce Yes 
WordPress Yes 

Pricing Details

$216.90 per month
Free Trial No 
Free Version No 

Pricing Details

Free
You can create a Virtual Waiting Room on our Free Tier right now. Our Free Tier gives you more than any other Virtual Waiting Room provider, and is ideal if you want to try out Queue-Fair, with full Portal access and a range of branding options for your Queue Pages included. You won't find a more comprehensive free Virtual Waiting Room or free online queue offering anywhere.

If you are running a busier website or mobile app, require full HTML control, need multiple queues or Queue-Fair's advanced security features, then our Unlimited Service is better suited to your needs. We have a range of pricing plans to suit your use-case and offer a 25% discount guarantee against any comparable surge protection quote, so you can be sure of getting the best rates from us - full details. We are also happy to arrange a Free Trial for you.

There is no limit to the size of the queue (capacity) on either plan - Queue-Fair will queue as many people as you need, and add them to the queue as fast as they arrive.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Qtrac

Country

United States

Website

qtrac.com

Vendor Details

Company Name

Queue-Fair

Founded

2004

Country

United Kingdom

Website

queue-fair.com

Product Features

Appointment Scheduling

Appointment Reminders No 
Automated Scheduling No 
Calendar Sync No 
Client Database No 
Group Scheduling No 
Mobile Access No 
Multi-Location No 
Online Booking No 
Online Payments No 
Recurring Appointments No 
Room Booking Management No 

Queue Management

Appointment Scheduling No 
Calendar No 
Communication Tools No 
Contactless No 
Customer Surveys No 
Dashboard No 
For Banks No 
For Government No 
For Healthcare No 
For Restaurants No 
For Retail No 
SMS Marketing No 
Supports Multiple Counters No 
Virtual Queue No 

Alternatives

Alternatives

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