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Description
With Qmatic Experience Cloud you reduce actual and perceived wait times, increase customer satisfaction as well as employee productivity and efficiency.
Qmatic Experience Cloud is a cloud based Customer Journey Management and Queue Management software that takes care of your visitors from booking an appointment, through the arrival and check-in, to service and feedback. Basically it is a platform to improve customer experience.
Qmatic Experience Cloud is an intuitive, dynamic all-in-one platform for effortlessly delighting your customers, empowering your people, boosting your operations – and adapting on the fly. It is designed to work front and back – to give customers a better service, ensure employees have the time and space to perform their job effectively, and give you the management tools to stay in control.
Description
Vizitor is a cloud-based workplace management system designed to bring every major office workflow into one unified platform. The system includes modules for visitor management, desk and space booking, meeting room management, mailroom management, attendance tracking, queue management, ticketing, and contractor management. Vizitor helps front-desk, admin, HR, facilities, security, and employee teams coordinate arrivals, rooms, desks, deliveries, requests, and workforce presence in real time. Its visitor management tools support touchless check-in, digital NDA capture, watchlist screening, badge printing, instant host notifications, and complete visitor audit trails. Space management features include hot-desking, interactive floor maps, neighborhood booking, real-time occupancy data, and utilization analytics. Meeting room tools support room booking, AV setup, catering requests, and ghost-meeting cancellation to reclaim unused space. Mailroom, queue, ticketing, contractor, and attendance modules help teams route packages, issue digital tokens, track requests, verify certifications, and manage WFH or WFO status. Vizitor also supports multi-location management, security controls, compliance workflows, and integrations with communication, calendar, access control, and HR systems. By combining workplace operations, visitor check-in, space visibility, service management, compliance tracking, and real-time analytics, Vizitor helps organizations run offices with less friction and fewer disconnected tools.
API Access
Has API
API Access
Has API
Integrations
Calabrio Workforce Management
Cisco Webex
EpicCare EMR
Microsoft Dynamics 365
Microsoft Exchange
Microsoft Outlook
Microsoft Teams
Nexsign
Oracle Siebel CRM
Scala Digital Signage
Integrations
Calabrio Workforce Management
Cisco Webex
EpicCare EMR
Microsoft Dynamics 365
Microsoft Exchange
Microsoft Outlook
Microsoft Teams
Nexsign
Oracle Siebel CRM
Scala Digital Signage
Pricing Details
Upon request
Free Trial
Free Version
Pricing Details
$45/month/location
Paid Monthly: $45/month/location
Paid Annually: $36/month/location
Paid Annually: $36/month/location
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Qmatic
Founded
1981
Country
Offices in US, NL, FR, DE, ES, UAE. HQ in Sweden.
Website
www.qmatic.com
Vendor Details
Company Name
Vizitor
Founded
2018
Country
India
Website
www.vizitorapp.com
Product Features
Appointment Scheduling
Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Event Check In
Attendee Segmentation
Badge Printing
Data Import / Export
Data Synchronization
Guest List Management
Guest List Search
Lead Capture
Multi-Event
QR Codes
Reporting/Analytics
Ticketing
Patient Management
Admissions Management
Bed Management
Discharge Management
Historical Reporting
Patient Flow Management
Patient Location Tracking
Patient Monitoring
Real Time Reporting
Waiting Time Tracking
Patient Scheduling
Analytics/Reporting
Approval Process Control
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
SMS Messaging
Queue Management
Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue
Registration
Activity Registration
Attendance Management
Badge Management
Calendar Management
Class Registration
Contact Management
Event Registration
Form Builder
Group Registration
Marketing Management
Online Registration
Onsite Registration
Payment Processing
Refund Automation
Self Check-In
Surveys & Feedback
Visitor Management
Alerts/Notifications
Badge Management
Document Management
ID Scan
Pre-Registration
Registration Management
Self Check-in
Visitor Tracking
Watch List
Waitlist
Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking
Product Features
Attendance Tracking
Absence Management
Calendar Management
Employee Scheduling
Employee Time Clock
FMLA Tracking
Overtime Tracking
Reporting/Analytics
Self Service Portal
Time Tracking
Timesheets
Vacation / Leave Tracking
Contractor Management
Contractor Database
Insurance Tracking
License Tracking
Permit Tracking
Skills & Competencies
Task Management
Work Hour Tracking
IWMS
Asset Management
Lease Management
Maintenance Management
Project Management
Room Scheduling
Space Planning
Sustainability Management
Mailroom Management
Barcode Scanning
CASS Certified
Duplicate Management
Graphical Mail Piece Designer
Intelligent Mail Support
Job Management
PAVE Certified Presorting
Package Tracking
Signature Capture
Meeting Room Booking System
Digital Signage
Internal Meetings
Multi-Location
Online Booking
Payment Processing
Third Party Booking
Utilization Reporting
Vendor Management
Visitor Management
Queue Management
Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue
Space Management
Change Management
Design Management
Floor Plans & Maps
For Offices
For Retail
Occupancy Management
Planogramming
Shelf Planning
Space Reservation
Usage Tracking / Analytics
Visitor Management
Alerts/Notifications
Badge Management
Document Management
ID Scan
Pre-Registration
Registration Management
Self Check-in
Visitor Tracking
Watch List