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Description
With Qmatic Experience Cloud you reduce actual and perceived wait times, increase customer satisfaction as well as employee productivity and efficiency.
Qmatic Experience Cloud is a cloud based Customer Journey Management and Queue Management software that takes care of your visitors from booking an appointment, through the arrival and check-in, to service and feedback. Basically it is a platform to improve customer experience.
Qmatic Experience Cloud is an intuitive, dynamic all-in-one platform for effortlessly delighting your customers, empowering your people, boosting your operations – and adapting on the fly. It is designed to work front and back – to give customers a better service, ensure employees have the time and space to perform their job effectively, and give you the management tools to stay in control.
Description
Innovative and secure workplace solutions designed to boost safety, enhance user experience, and improve productivity for contemporary businesses around the globe. Experience seamless, contactless check-ins for guests within just three seconds, personalized visitor invitations for staff, and a real-time analytics dashboard tailored for facility management teams, all backed by a comprehensive feature set suitable for enterprises. Effortlessly coordinate meetings using your Outlook or Gsuite calendar, swiftly reserve rooms through custom displays, free up unused spaces to eliminate ghost meetings, and monitor room utilization for optimal efficiency. Shift to a touchless attendance system utilizing facial recognition technology for staff. Implement triple-layered visitor screening, which includes thermal imaging, mask compliance checks, and health status declarations. Enhance security measures by blacklisting potential threats and providing immediate alerts to security personnel. Leave a lasting impression on your visitors with our elegant and efficient check-in process, featuring our impressive ‘Self-check-in’ kiosk. Additionally, elevate the experience by assigning distinct digital identities, ensuring a remarkably fast check-in process for everyone involved. This holistic approach not only streamlines operations but also fosters a welcoming environment for all visitors.
API Access
Has API
API Access
Has API
Integrations
Microsoft Outlook
Calabrio Workforce Management
Cisco Webex
EpicCare EMR
Eventbrite
Google Calendar
Google Workspace
Mailchimp
Microsoft Dynamics 365
Microsoft Exchange
Integrations
Microsoft Outlook
Calabrio Workforce Management
Cisco Webex
EpicCare EMR
Eventbrite
Google Calendar
Google Workspace
Mailchimp
Microsoft Dynamics 365
Microsoft Exchange
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Qmatic
Founded
1981
Country
Offices in US, NL, FR, DE, ES, UAE. HQ in Sweden.
Website
www.qmatic.com
Vendor Details
Company Name
Digicred Technologies
Founded
2016
Country
India
Website
www.getveris.com
Product Features
Appointment Scheduling
Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Event Check In
Attendee Segmentation
Badge Printing
Data Import / Export
Data Synchronization
Guest List Management
Guest List Search
Lead Capture
Multi-Event
QR Codes
Reporting/Analytics
Ticketing
Patient Management
Admissions Management
Bed Management
Discharge Management
Historical Reporting
Patient Flow Management
Patient Location Tracking
Patient Monitoring
Real Time Reporting
Waiting Time Tracking
Patient Scheduling
Analytics/Reporting
Approval Process Control
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
SMS Messaging
Queue Management
Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue
Registration
Activity Registration
Attendance Management
Badge Management
Calendar Management
Class Registration
Contact Management
Event Registration
Form Builder
Group Registration
Marketing Management
Online Registration
Onsite Registration
Payment Processing
Refund Automation
Self Check-In
Surveys & Feedback
Visitor Management
Alerts/Notifications
Badge Management
Document Management
ID Scan
Pre-Registration
Registration Management
Self Check-in
Visitor Tracking
Watch List
Waitlist
Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking
Product Features
Meeting Room Booking System
Digital Signage
Internal Meetings
Multi-Location
Online Booking
Payment Processing
Third Party Booking
Utilization Reporting
Vendor Management
Visitor Management
Visitor Management
Alerts/Notifications
Badge Management
Document Management
ID Scan
Pre-Registration
Registration Management
Self Check-in
Visitor Tracking
Watch List
