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Average Ratings 13 Ratings

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ease
features
design
support

Description

The Standard and Classic Editor provides both technical and non-technical users with the capability to effortlessly create sophisticated surveys. Users can swiftly incorporate advanced question formats and merge qualitative and quantitative methods seamlessly. Personalization of visual elements within the survey is made simple, ensuring a fully mobile-friendly experience for respondents, along with the ability to test surveys on mobile devices through the Mobile Emulator. This platform excels in supporting studies that require rich visuals and numerous interactive components. It features unique built-in question types, including video open-ends, concept testing, heat maps, and virtual shopping carts. The flexibility of unlimited expansion is supported by standard open-source programming languages, allowing for extensive customization. Additionally, the introduction of the Video-analyzer tool provides a novel method for capturing emotional responses from users, enabling interactive feedback buttons for respondents to express their thoughts while watching a video. With features such as geolocation tracking, device reporting, quota management, and frequency analysis, users can create and distribute polished, presentation-ready reports with remarkable ease. This comprehensive suite of tools ensures that every aspect of survey creation and analysis is covered, making it an invaluable resource for researchers.

Description

SurveyLab is online survey software that can be used by Customer Experience, Marketing, Human Resources, or Digital teams. It is used by over 85,000 customers in 65 counties. It offers real-time feedback, multiuser, and multi-language support as well as advanced analytical tools, branding and integration. System offers full support for Customer Satisfaction Surveys (NPS, CES), Market Research, 360 Feedback and Employee Satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Dropbox
FreshMail
Google Analytics
LiveChat
Mailchimp
SALESmanago
Salesforce
Slack
Stackreaction
Zendesk

Integrations

Dropbox
FreshMail
Google Analytics
LiveChat
Mailchimp
SALESmanago
Salesforce
Slack
Stackreaction
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$49.00/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Q-Fi Solutions

Founded

2011

Country

Canada

Website

qfisolutions.com

Vendor Details

Company Name

SurveyLab

Founded

2009

Country

Poland

Website

www.surveylab.com

Product Features

Market Research

Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Product Features

360 Degree Feedback

Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Forms Automation

Approval Process Control
Archiving & Retention
Collaboration
Document Indexing
Drag & Drop
Full Text Search
Remote Document Access
Rules-Based Workflow
Text Editing
Version Control

Market Research

Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

NPS

Polling

Data Analysis Tools
Email Distribution
Feedback Collection
Live Results Tracking
Multiple Question Types
Online Polling
Phone Polling
Presentation Tools
Q & A
SMS Polling
Skip Logic
Supports Audio / Images / Video

Pre-employment Testing

Aptitude Testing
Candidate Comparison
Candidate Management
Customizable Tests
Online Testing
Personality Testing
Pre-made Test Library
Real Time Reporting
Skill Testing
Test Authoring
Workflow Management

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Alternatives

Alternatives

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