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API Access
Has API
API Access
Has API
Integrations
Active Directory
Desktop.com
Facebook
Gmail
Indent
Instagram
Jira
Rippling
Teamstack
Telegram
Integrations
Active Directory
Desktop.com
Facebook
Gmail
Indent
Instagram
Jira
Rippling
Teamstack
Telegram
Pricing Details
$8 per user per month
Free Trial
Free Version
Pricing Details
$57.00/month
Free Trial
Free Version
Deployment
SaaS
iPhone
iPad
Android
Windows
Mac
Linux
Deployment
SaaS
iPhone
iPad
Android
Windows
Mac
Linux
Support
Phone Support
24/7 Live Support
Online
Support
Phone Support
24/7 Live Support
Online
Training
Documentation
Webinars
Live Online
In Person
Training
Documentation
Webinars
Live Online
In Person
Vendor Details
Company Name
Pulsedesk
Country
United Kingdom
Website
pulsedesk.com
Vendor Details
Company Name
Blue Mango Learning Systems
Founded
2004
Country
United States
Website
www.bluemangolearning.com
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Product Features
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Work Instructions
Branding & Style Sheets
Content Management System
Drag and Drop
Dynamic Tags
Employee Feedback
Guide Approval Workflows
Media Editor
Multi-Brand Publishing
Rich Text Editor
SSO (SAML)
Translations
User Management
Version Control